Question about Sony VAIO PCG-K23 Notebook

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Sony vaio BCG K23 blue screen...not booting up

A month or so ago...I tried downloading itunes on my laptop and it froze. I turned it off and back on a got a blue scren "UNMOUNTABLE BOOT VOLUME". I left the battery out for 20 min and it started back up fine. Occassionally lately if too many things are being accessed at once, it does it again...This last time it started with a white bar along the black screen...proceeded to load windows and would not get past the load screen. I cannot even run in safe mode! I have had a problem like this before without the blue screen. Help!

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  • nickiern Sep 19, 2008

    that didn't appear to do anything. Also, there is a little icon with others above the backspace key. It is a cylinder shaped icon that stays lit the entire time trying to boot up

  • nickiern Sep 19, 2008

    i think I have everything backed up...don't use it for anything important lately since I graduated school. I have all my pictures on the web...is there a way to go in with a professional and see what there is on there to see if I want any of it put on a USB or CD?

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2 Answers

Thanks!

Posted on Sep 19, 2008

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Hello Nick,
It could mean a faulty hard drive, is the laptop still under warranty ?
During the power on sequence you may be able to press a key example 'F10' for hardware utilites this should allow you to test the harddrive. If the harddrive is faulty you have to replace it.
Unfortunately it that mean you will have to reinstall windows. It doesnt seem to be totally dead so if you have data that you want to recover perhaps a professional could help.
Removing the battery will not help this appears to be hardware related

Posted on Sep 19, 2008

  • techbwoy Sep 19, 2008

    That basically proves you have a faulty harddrive Nick :(

    Thats the symbol for harddrive.

    Do you have data on it that you want to try to recover?



  • techbwoy Sep 19, 2008

    i would say you stand a slim enough chance.

    Get a pro to have a look, be prepared to purchase a new hard drive or if you are really lucky you just need to reinstall Windows

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