Question about Gateway GT5654 Desktop PC

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DVD/CD ROM not working...

My DVD/CD-ROM drive stopped working all of the sudden. It wont read any cd's and it reads Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) what does that mean and can anyone help???

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Yeah, it sounds like its a driver problem. If you don't know what a device driver is you can Wikipedia it. Basically, the software that lets Windows control your drive got messed up in a crash, etc. I would suggest going to Control Panel-Hardware and Sound-Device Manager (That could vary depending on your version of windows) and find your drive under DVD/CD-ROM Drives. Right click your drive and hit Properties. Then click the Driver tab in the Properties window and click Update Driver. Then choose "search automatically for updated driver software". See what that tells you and if it says the drivers are up-to date then go back to the Properties window and try Disable and then Enable it again. See what happens...

Posted on Sep 19, 2008

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Delete the upper and lower filter fo cd dvd drive from registry editor
and restart the system

Posted on Sep 19, 2008

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