Question about Dell Inspiron 1501 Notebook

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Hard drive performance issues

This problem has been going on for a while. I have an Inspiron 1501 with Windows Vista Home Basic.

It started out that my laptop would boot up fine, but when I got to the desktop and tried to connect wirelessly to the internet, the desktop would freeze and I would have to reboot. After doing this a couple times, I would successfully connect to the internet and everything would be fine.

Then, the desktop would freeze when I tried to open a window or switch between windows.

At one point, I tried to reboot my laptop because it'd frozen and it wouldn't boot. It would get to a screen where it asked me if I wanted to boot in safe mode or boot regularly, and i chose regularly. After that screen, it would come to my sign in screen and I'd put in my password but it wouldn't go anywhere and it would freeze right there. Finally I booted in safe mode and it was slow, but useable.

After I shut it off for the day, I reboot it and it wouldnt even boot up. It gave me a white screen and my mouse and that's it. I took it to a friend's house and they messed with it for a while and the hard drive began to crash. We finally backed up all of my important files, but now I can only open my computer in safe mode. I've run a virus scan and all of my virus software is up-to-date. My friend believes it's a hardware problem.

Is there any troubleshooting I can do to pin-point the problem?

Thans

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  • kywill Sep 19, 2008

    clarification: there's 2GB of RAM in the computer.

  • kywill Sep 19, 2008

    I've run AVG and when I open my laptop in safe mode I open in it safe more with networking so I can access the internet. I dont know where my wireless card is located in my laptop, so I don't know how to uninstall it and re-install it.



    Also, I would format my hard drive and start over except that I dont have the reboot CD-ROMs for Vista and the Miscrosoft Office suite so if I formatted my hard drive my computer would be no good until I went out and bought a new OS.

  • Roberta Smith
    Roberta Smith May 11, 2010

    how much memory is in the computer ?





    Robert

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It appears that the wireless may be what is causing the problem. is it an internal wireless card or an add on pcima or usb type ?
I would suggest uninstalling the wireless device and rebooting as a test. when you boot to safe mode you are not loading up all the devices and drivers so that does limit the problems you would have.
perhaps try that first to see if that is the problem or at the least it can be elimanted as the problem.
spyware will severely affect the performance of your computer as well. if the wireless isn't the problem you may wish to consider running adaware and spybot s&d... both freeware.

Robert


Posted on Sep 19, 2008

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I think it's in the operating system try repairing by inserting the vist and reboot then repai rby reinstalling using the vista installer

Posted on Sep 19, 2008

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