Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)

1 Answer

Reloaded Windows Vista

I reloaded Windows Vista, my computer is saying there is a problem with LAN connection and will not connect to the internet.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

You can try the ff:
► double check the wireless if it's enable or disable. click start > start search > windows mobility center > turn the wireless network ON.
1) reinstall the wireless driver of the computer using the driver disc or using the recovery partition....
2) tried to set-up the home wireless conenction in "Home Set-up Wireless Network" and follow the instruction.
3) reseat wireless card if it's reseatable.
4) download the BIOS update using ethernet cable from the pc website support.
3) contact Internet Service Provider.
4) reinstall the windows to the factory condition.

Posted on Oct 27, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

No internet connection


parental control

Aug 30, 2012 | RCA Modems

1 Answer

Desktop will not conntect to internet, but it says connected. My laptop works with the wireless network connection just fine, however, we cannot get the desktop to work. any suggestions? i have been on...


You didn't mention if your desktop is connected hardwired or wireless. Let's assume your desktop is connected hardwired via ethernet cable and your PC is saying that your are connected, then you need to check 2 things. First, TCP/IP settings, go to the network connections page of your PC and look for Local Area Connection. You need to right click on Local Area Connection and click on Properties. Then on the next page, look for Internet Protocol (TCP/IP) or Internet Protocol version 4 (IPv4) for Win Vista and Win 7 OS. You need to click on it to highlight it then click on Properties. On the next page, make sure that "Obtain an IP address automatically" and Obtain DNS Server address automatically" are both selected. Sorry if cannot give you a detailed walkthrough because you didn't mention the Operating System of your PC. Second, check Proxy Settings, open up Internet Explorer and click on Tools on the upper portion then click on Internet Options. On Internet Options page, click on the Connections Tab then click on the button for LAN settings. On the next page, make sure that the "Use Proxy Server for your LAN" is unchecked.

Sep 14, 2011 | Modems

1 Answer

My laptop had a virus, therefore, my harddrive had to be wipped and reloaded. at this time, i'm unable to sign on to my wirless connection due to not knowing my site key. how do i reset my sitekey?


Use an Ethernet cable to make a "wired" connection from the network-port on your laptop to one of the LAN ports on your wireless router. Then, "login" to the router, and run the "Wireless Network Setup Wizard", to set:
* SSID ("network name")
* encryption-level ('WPA' or better, please)
* password for your network

With those settings, your wireless-adapter should be able to connect.

Feb 21, 2011 | Arris SURFboard Gateway SBG901 DOCSIS 20...

1 Answer

While trying to connect wirelessly my computer


what brand is it and have you tried the manufacturers site or try driverdetective.com

May 01, 2010 | Modems

1 Answer

I was using bsnl provided nokia modem. i had to reload windows xp since my pc was not working.but now i am not able to connect to net. ''error 169. desitnation not reacheable''. plez solve this


r u using lan connection or usb..need to know..??
assuming that u r using lan connection, u know the primary n secondary dns provided by bsnl (if so), & hv knowledge abt PPPoE connection..if not u gotta clarify more....!!

however, see if ur lan settings are ok n there is no conflict..open Control Panel->Network Connection->right click on Local Area Connection->click Properties->choose Internet Protocol TCP/IP from item menu->click on the Properties submit button therein->manually configure it by clicking on the radio button as 'Use the following IP address'->IP Address:192.168.1.2; Subnet Mask:255.255.255.0; Default Gateway: 192.168.1.1->put the DNS if u hv->nw press OK->OK..
make a through system scan with ur licensed, 'updated' antivirus (i prefer AVG/Kaspersy) and Microsoft Malicious Software removal Tool..
..always better to hv ur System Admin/Vendors supervision....

Oct 27, 2009 | Modems

1 Answer

Wireless connection 2 says its not connected


Yep. Plug the ethernet cable into the computer. Reset the modem AFTER you plug in the ethernet cable. If it still cannot come online then go to your control panel, network connections (xp) and right click on Local Area Connection (LAN). Go to properties, then Internet Protocol, highlight and click on properties below that. It should be obtaining an IP and DNS automatically unless you know you have a static IP (most dont). Close those two windows and right click on the LAN again. Disable. right click again and enable. It should do it. Vista... Control Panel, network and sharing center, manage network connection, then do the LAN the same way you do in XP

Oct 09, 2009 | Motorola Modems

1 Answer

Internet speed dropped after i reloaded my pc


Hi Dear. Is dialup connectivity fix to 28K every time you connect?
IF YES> Roll back and re-install modem drivers.
IF NO> Check your telephone line quality.

Apr 15, 2009 | Intel Advanced V.92 Data/Fax/Video...

1 Answer

Unable to set up internet connection - option greyed out


in order to connect to internet you require a username and password 

that user name and password will be given to you durin first time installation if you dont remember the username and password call up your broad band help desk. they will help with the user name and password.

if you are aware of the user name and password ,
you need the configure the internet setup using the user name and password

i ll give the steps to configure the user name and password in windows XP operating system

1 click on "start" button at bottom left of your desktop

2 click on control panel

3 on left hand side of the window click "classical view"

4 then click on the icon network connections

5 there you will find "create new connection"  or "new connection wizard"on the left hand side just   double click on it

6 a new dialog ll appear click next

7 on the next screen select "connect to internet" and click on next

8 on the next screen click on "setup my connection manually" then click on next

9 on the next screen select the option "connect using a user name and password" and click next

10 you will be asked for ISP name "for eg:fill in AT&T"

11 on the next screen you willlbe asked for user name and password , fill in the respective details

for eg: sam @att.net :username
            ******** :password

12 den click finish 

you will find an icon in the desk top by now. just double click on that icon and try browsinn

you must be up and runnin ! ! !

Sep 14, 2008 | Siemens SpeedStream 5260 ADSL LAN Modem...

1 Answer

RE: DSL 302G WINDOWS VISTA


Try the following forum - it works!

http://forums.whirlpool.net.au/forum-replies.cfm?t=716454#r2

Jan 28, 2008 | D-Link DSL 302G (DSL-302G) Modem

1 Answer

Internet


type htttp://192.168.1.1 in your browser.
you will be asked for a username and password
enter the default given to you by your router people.
or go thro the manual for the username and pass
once on the configuration page, you should config your router as specified by your ISP.
save the configuration.
that is all you are connected to the internet, Vista will configure your lan by itself, otherwise go to network setting in control panel, and ask vista to diag the network it will configure your network setting automatically.

Jan 08, 2008 | Modems

Not finding what you are looking for?
Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100) Logo

128 people viewed this question

Ask a Question

Usually answered in minutes!

Top Arris Modems Experts

swDemonDog

Level 2 Expert

233 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers

Terry Allen
Terry Allen

Level 3 Expert

680 Answers

Are you an Arris Modem Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...