Question about HP LaserJet P2015n Printer

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HP P2015DN My HP P2015DN Printer has the exclamation point & triangle flasing in the display. I have pulled all the paper trays out, fanned the paper and also turned the printer off for 10 minutues but the problem re-occurs. Not sure what to do. Any suggestions, what are those symbols

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  • 3 more comments 
  • Anonymous Sep 26, 2008

    I have the same problem. I changed the ink cartrigde too. It's very inconsistent.

  • A-K-N Dec 03, 2008

    i have the same problem

  • Anonymous Jan 06, 2009

    i have the same problem also

  • sally978 Feb 09, 2009

    The paper will print from Paper Tray 1, but not 2, it sounds like it is trying to grab hold of paper from Paper Tray 2 but it will not pick paper up???

  • Anonymous Feb 20, 2009

    same problem

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If just the triangle with the exclamation point in it is flashing, the printer is sensing the cartridge door is open

Posted on Sep 19, 2008

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The triangle with the exclamation point inside of it is flashing, and I do not have the owner's manual to determine what the problem is. How to I troubleshoot this issue?


The manual is available online from hp web site.
probably either needs new toner or paper jam.

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Please dont forget to vote if you liked my answer


thanks

Feb 09, 2011 | HP LaserJet P2015dn Printer

1 Answer

My printer won't print. (HP P2015dn)


If the triangle is on and the powe light is on too, is a Manual Feed or Continuable Error

This state can be reached in the following circumstances:
Manual feed,

General continuable error
  • Memory configuration error
  • Personality/Job related errorSOLUTION: To recover from the error and print whatever data is possible, press theGo button.If the recovery is successful, the printer goes to the Processing Data state and completes the job.If the recovery is unsuccessful, the printer returns to the Continuable Error state
    another reason is that the cartridge cap may be open or not closed, remove the cartridge and put it again, should work

    If you've put a dimm memory (memory expandable to one side of the printer, remove it and try one more time

    if you did not work, it may be a fan failure the printer, or the engine, or the DC controller, if that is your problem is preferable to contact an authorized hp.

    I have the same machine, it is good quality, and does not give many problems. regards

Apr 05, 2010 | HP LaserJet P2015dn Printer

1 Answer

When I try to print the triangle with an exclamation point flashes and doesn't print


This is the 'Attention' light. It indicates that the cartridge door is open, or that other errors exist.

Not great info, but you need to methodically eliminate the possible causes of the error....

1. Try putting some paper into the Manual feed tray / slot. It may be waiting for you to feed paper manually. Check your printer driver settings....

2. Press the 'Go' button. It will make it print from Tray2

3. Check your Printer driver settings, and 'Page set up' in the application

4. Switch the device off, and unplug the data cable.

5.Switch it back on.

6. Print a configuration page from the printer control panel by pressing the Go button (the green one) until the green Ready and Error light start blinking.

7. If it prints these pages successfully, then the problem may be elsewhere (PC software, application, corrupt data, etc) but check the settings on the Configuration page as well.
Make sure they match your system, paper size and type, feeding options etc....

Dec 21, 2009 | HP LaserJet P2015dn Printer

1 Answer

I am trying to print a mail merge letter and I keep getting the triangel with the exclamation mark lighting up. I then press the go button once or twice and one page will eventually print out but this...


    If you hear some noise like it wants to take the paper but does not, then change the paper pickup roller. First of this check if the tray 1 works well to make sure it's because of the roller tray 2.

Nov 14, 2009 | HP LaserJet P2015dn Printer

1 Answer

Won't print. The triangle with the exclamation point is blinking


may be the drivers of printer are not installed properly or ink might not be there or the ink has been dried.............kindly check for possibilities,,,,,,,,,,,,,,even check for proper connections

Oct 15, 2009 | HP LaserJet P2015dn Printer

1 Answer

Our printer will not print documents and it is giving us the exclamation point in triangle?


formatter board or main pc board is defective
need to replace but it is expensive,i'll recommend to buy a new laser printer.

Sep 28, 2009 | HP LaserJet P2015dn Printer

1 Answer

I have a HP LaserJet 1320n printer and it will not print. An orange light keeps flashing by the triangle with an exclamation point in it. I printed a test page and it was okay. It will not print...


Possible Solution to your issue!

Blinking Attention Light HP LaserJet 1320 Series Printer - The printer displays an orange blinking attention light which will not clear. This usually indicates one of the following issues have occurred. Perform the following in the order provided to troubleshoot and resolve the issue.
1. Insufficient power. Disconnect the power cord from any surge protectors or power strips and plug the unit directly into an electrical wall outlet.
2. There is a paper jam in the printer.
3. The top cover is open. Open the top cover, reseat the print cartridge, and close the top cover, making certain it is shut properly.
4. No paper was loaded in tray 2 or the tray was not loaded properly causing a mispick. Perform the following steps to load tray 2.
A. Pull the tray out of the printer and remove any paper.
B. Move the blue side width guide outward to match the paper size that is being loaded. Locate the blue guide pointer on the left side of the tray. If using a letter-size (8.5 by 11 inch) paper, match the guide point with the LTR/LGL engraving located on the bottom, left-side of the lift plate.
C. Locate the blue tab on the rear paper-length guide. Locate the triangle-shaped pointer in the middle-right on the bottom of the tray. Press on the blue tab and adjust it so that the triangle-shaped pointer matches the paper size that is being loaded. If using letter-size (8.5 by 11 inch) paper, match the triangle-shaped pointer with the LTR engraving on the bottom of the tray.
D. Place the paper in the tray and make sure that it is flat at all four corners. Keep the paper below the height down arrows on the paper-length guide in the rear of the tray.
E. Slide the tray back in the printer.
5. The tray 2 paper level indicator is stuck.
6. If the printer comes back to a Ready state, print a Self-Test/Configuration page. If the printer is not in a Ready state, proceed to step 7.
A. Verify the printer is in a Ready state. (The green LED next to the U-shaped icon is on steady and no other lights are on.)
B. Press down on the green GO button until the orange Attention light comes on (approximately 5 seconds), and then immediately release the GO button. The green GO button will begin to blink and a Self-Test/Configuration page will print.
7. If the attention light is still on, perform a cold reset. A cold reset, sets most, but not all, default variables stored in NVRAM back to the factory default values. It typically does not reset the page count, paper tray sizes, localization language, or formatter number. Complete the following to perform a cold reset.
A. Turn the printer off.
B. Press and hold down the green GO button.
C. Turn the printer on and continue to hold the green GO button for at least 5 seconds, but not longer than 15 seconds. During the process, the Attention LED will turn on.
D. Release the GO button.
NOTE: If both the Attention light and the Ready LEDs turn on before the GO button is released, the cold reset procedure must be started over at step 1.
E. The printer LEDs begin cycling. The cold reset process runs until completion and the printer returns to the Ready state

Feb 23, 2009 | HP LaserJet 1320n Printer

1 Answer

What does the light mean?


the ! in the triangle means manual feed or "continuable error" which means that the printer is manual mode. or there is a paper feed problem.
you need to check the HP print software, make sure all the printer setting are correct.
if so, then check the printer paper tray, make sure they are in working order, and there is no paper jam on the paper path from the tray to the output.
The manual feed use different paper path, so check the tray path.
then unplug the printer from the computer and shut down the printer.
wait 2 minutes, power up the printer and connect the printer tot he computer.

Dec 16, 2008 | HP LaserJet P2015dn Printer

1 Answer

Error light


it detected an error. try opening the paper tray to see if there are paper jammed. take out the the drum with powder and and turn off the printer. then put all back in place and turn on printer. usually the hp network printer is installed on the server. check on the server if you see on error from the hp driver program.

good luck.

Dec 06, 2007 | HP LaserJet P2015dn Printer

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