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Computer freezes when i plug in usb

I updated the software for apple itunes and now everytime i plug into the usb my system freezes, the update came with bonjour which i thought might have caused a problem so i uninstalled it but that hasnt' helped.

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If this has all happened recently, go into system restore and restore to a date prior to the problems starting. That will reset all registry values back to that date. Often a quick fix.

If it helps, can you rate answer so that other people know if it's worth trying or not

Jenny

Posted on Sep 19, 2008

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1 Answer

Recovery mode with out using the power button


An iPod Touch's "Recovery Mode" is for alleviating major operating system issues.
Recovery Mode rolls back your iPod's operating system, stripping problematic updates and downloads from the unit.
The goal of this total system recovery is to revert the iPod to a stable, usable version.
Before you use Recovery Mode, exhaust other troubleshooting methods.
In some cases, Recovery Mode is triggered automatically after a failed system update or system restore.
When it goes into Recovery Mode automatically, you cannot use your iPod until you complete the recovery process.
You can get your iPod Touch out of Recovery Mode using Apple's free iTunes software.

Turn on your computer and open iTunes.
If you are prompted to download any new iTunes updates, install the updates before proceeding.
Plug an iPod USB cable into your computer.
Do not plug the other end into your iPod Touch yet.

Turn off your iPod Touch. If the iPod Touch is already shut down, skip this step.
Press and hold the Home button on your iPod Touch, and plug the other end of the USB cable into your iPod Touch.
Release the Home button after you see a white USB icon and the iTunes logo appear on your iPod Touch's screen.
At this time, a pop-up should appear on your computer screen, explaining that the software has detected an iPod in Recovery Mode.
Click "OK."
Click on the iPod Touch from underneath the "Devices" heading on the left-hand side of your screen.
Click on the "Home" tab, and then click "Restore."
Once it's restored, your iPod Touch goes out of Recovery Mode and you can start using it again.
The restoration process takes a few minutes.
Do not disconnect your iPod Touch until a prompt appears, letting you know the system restored successfully.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808

Jul 31, 2013 | Apple iPod touch

1 Answer

Everytime i try to download itunes it freezing at


try uninstall old version then reinstall new version


windows vista
http://support.apple.com/kb/HT1923

windows xp
http://support.apple.com/kb/HT1925

one of the file my not being updated

also you can install itunes on a new user on you cpu and it will update all users !

Jan 24, 2010 | Apple iTunes

1 Answer

Iphone will not restore error 13


You can resolve the restore issues using the troubleshooting steps found in this document:

1. Update to the latest version of iTunes

To see if you have the latest version of iTunes, open iTunes and check for updates.
  • Windows: Choose Help > Check for Updates
  • Mac: Choose iTunes > Check for Updates
If there is an update to iTunes available, install the update and try to restore again. If you do not have an active connection to the Internet, or your Internet security settings are configured to prevent iTunes from communicating with Apple, iTunes will alert you that the iTunes update server could not be contacted. Resolve your Internet issues and attempt to update again.

2. Restart your computer
Simply restarting the computer can clear up certain issues that could prevent you from restoring iPhone or iPod touch. After you restart, try restoring the device again in iTunes.

3. Open the proper ports and allow access to Apple servers
During the update and restore process, iTunes needs to contact Apple. Ensure that your computer has the following ports open and can access these servers:
Port 80
Port 443
phobos.apple.com, albert.apple.com, gs.apple.com
If you see "Error 9807", you must open access to the following VeriSign servers:
evintl-ocsp.verisign.com
evsecure-ocsp.verisign.com
If you are using a Windows operating system, you can follow this article to help resolve issues caused by third-party security software.
You may need to update, properly configure, disable, or uninstall built-in firewalls and other security software to prevent interference with iTunes. For assistance with this, contact the company that supports the firewall or security software you use. If you are using proxy settings, try to restore or update without using a proxy.
4. USB Troubleshooting
Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built in to the computer are preferred over a hub. If you tried connecting iPhone or iPod touch to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
If the issue continues:
Remove all USB devices except the keyboard, mouse, and iPhone or iPod touch. Remove all USB hubs and connect directly to the computer.
Connect iPhone or iPod touch directly to the included USB cable, bypassing the dock.
Restart the computer.
Try to restore the device again in iTunes.
If available, test with alternative, known-good USB cables.

5. Restore on a different computer
If the issue is not resolved with the above steps, try to restore using a different computer. Ensure that the computer you use has USB 2.0 ports, the latest version of iTunes, and that you connect directly to the computer.
If another computer is not available, proceed to the Advanced Steps below.

Oct 17, 2009 | Apple iPhone 3G

1 Answer

I bought a new phone but still have my iphone and try to update it but then it wont turn back on


Update iTunes and iPhoneTo update iTunes:
  • Windows: Choose Help > Check for Updates.
  • Mac: Choose iTunes > Check for Updates.
See this document for steps to update iPhone.
Restart Your ComputerSimply restarting your Mac or Windows PC may allow you to successfully restore your iPhone.
Try a Different USB PortConnect iPhone to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built-in to the computer are preferred. After doing this, attempt to restore your iPhone in iTunes.
Restart Apple Mobile Device Service (Windows only)Restarting the Apple Mobile Device service on Windows XP or Windows Vista may allow you to successfully restore iPhone. Refer to the steps below for your version of Windows. Note: You'll need to sign in with an administrator account for these steps.
http://support.apple.com/kb/TA38603?viewlocale=en_US

Oct 23, 2008 | Apple iPhone Smartphone

1 Answer

Ipod wont show up on itunes


Try the five r's:
These are for Nano, but they apply to all iPods:
Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have a problem with your iPod nano. If
one of the following doesn’t help, read on for solutions to specific problems.
â Reset your iPod nano. See “General Suggestions,” below.
â Retry with a different USB port if you cannot see iPod nano in iTunes.
â Restart your computer and make sure you have the latest software updates
installed.
â Reinstall iPod and iTunes software from the latest versions on the web.
â Restore your iPod nano. See “Updating and Restoring iPod Software” on page whatever.

Jun 14, 2008 | Apple iPod MA446LL/A MP3 Player

1 Answer

My ipod 20gb freezes...and...


Since that you've tried resetting/restore method but no good still you can try to update the software of your ipod. Most likely the problem you've experiencing might have been caused by a corrupted software on your ipod.

First off, you'll need the latest version of iTunes.
If you don't have it already, go into iTunes, click Help and select Check for Updates.

After you are all nice and updated....

Connect the iPod to your computer and open iTunes (if not already open).

iTunes will see if a newer version of the iPod software is available, and prompt you to download and install it.

Follow any instructions that might come up.

The iPod display will display an Apple logo and a progress bar.

When this is completed, eject the iPod and check if it is now working.

May 06, 2008 | Apple iPod MP3 Player

1 Answer

Ipod nano 1st gen sync/charge problem


Try these options i got them from apple when my ipod dident work trying a new port and reinstalling itunes worked for me 1)Reset your iPod. 2)Retry with a different USB or FireWire port. 3)Restart your computer and make sure you have the latest software updates installed. 4)Remove iTunes software and then reinstall iTunes software from latest versions on the web. last resort 5)Restore your iPod. See ?Updating and Restoring iPod Software? in the user's guide.

Aug 24, 2007 | Apple iPod nano

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