Question about Whirlpool GU2400XTP Built-in Dishwasher

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Soap problems Not only won't the soap dissolve but there are granules on the inside of my glasses. The dishes are also not getting very clean.

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  • performprint Sep 19, 2008

    I'm using Cascade which I have always used - this problem I do not believe is a result of the brand/type nor is it due to the water temp.

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PLEASE TELL ME WHAT TYPE OF SOAP YOU ARE USING AS WELL AS RINSE AID.NEED MORE DETAIL TO ASSIST YOU.

MOHAMED

Posted on Sep 19, 2008

  • MOHAMED UZAIL ESSACK
    MOHAMED UZAIL ESSACK Sep 19, 2008

    THANK YOU FOR THE FUTHER INFO.WHEN IT COMES TO SOAP NOT DISSOLVING THERE IS NOT MUCH THAT THE MACHINE CAN DO TO CAUSE THAT.YOU NEED TO CHECK IF THE WATER HARDNESS IS NOT ABOVE THE NORMAL OPERATING STANDARDS BEST YOU TOP UP YOUR SALT BOX REF TO USER MANUAL.IN SOUTH AFRICA WITH OUR CONSUMERS USING THE WHIRLPOOL BRAND OF APPLIANCE WE FOUND THAT 75% OF THEM WHERE USING THE 2IN1 OR THE 3IN1 SALT,SOAP AND RINSE AID.ITS BEST THAT YOU NOT USE THAT AND ALSO CHECK THAT THE SOAP IS NOT KEEPT NEAR MOISTURE AS THAT CAN ALSO CAUSE IT.



    LET ME NO IF YOU REQUIRE FUTHER ASSISTANCE.



    P.S. DO SEE IF THE SOAP POWDER AND RINSE AID BRAND NAMED (SUNLIGHT OR SUNLIGHT SUN) DISHWASHER POWDER AND RINSE AID IS AVAILABLE IN YOUR COUNTRY.



    GOODLUCK.



    MOHAMED

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1 Answer

Dishwasher soap is not dissolving.


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Glasses do not get cleaned


HI, i recommend inspecting these areas below to combat this issue.


Not enough water
If there is not enough water, the dishes would not get cleaned. This could be caused by a partially closed water shut-off valve (located under the sink), or a faulty dishwasher water valve (located at the bottom of the dishwasher, behind the kick panel, on either side).

Clogged spay arms
There is usually two, sometimes three spray arms in a dishwasher. Make sure there is no debris blocking the holes inside each spray arm.

Water temperature is too low
To get the best results, the water has to be at 120 degrees Fahrenheit when entering the dishwasher.

Not enough soap
If you only fill one part of the soap cup, try adding soap to both parts.

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Not all of the soap dissolving, some left in dispenser and bottom


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Back in the day, when I worked on K Dishwashers, the drain valve was the problem typically.
It would get a piece of glass, from broken glass or other item, or a toothpick, whatever stuck in the drain valve. It would not completely close. During the wash cycle, water would be trickling down the drain and by the time the soap dispenser opens, the water would be gone or nearly gone.
Check this. When you hear the dispenser snap open, stop the dishwasher and open the door.
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1 Answer

Soap problems


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3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.

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Dishwasher detergent does not dissolve entirely. Gel is still on side and powerball tabs doe not dissolve. Dishes are not clean. It sounds like it goes through the cycles properly.


1. No waterMake sure you get water to the dishwasher. Check to see if the water shut-off valve (located under the sink) is open. If you get water to the dishwasher, but there is still no water inside during the fill cycle, the problem might be with a faulty water valve (located at the bottom of the dishwasher, behind the kick panel, on either side), in which case replace the water valve.

2. Not enough water
If there is not enough water, the dishes would not get cleaned. This could be caused by a partially closed water shut-off valve (located under the sink), or a faulty dishwasher water valve (located at the bottom of the dishwasher, behind the kick panel, on either side).

3. Clogged spay arms
There is usually two, sometimes three spray arms in a dishwasher. Make sure there is no debris blocking the holes inside each spray arm.

4. Water temperature is too low
To get the best results, the water has to be at 120 degrees Fahrenheit when entering the dishwasher.

5. Not enough soap
If you only fill one part of the soap cup, try adding soap to both parts.

6. Smoky film on dishes and glasses
This problem occurs due to excessive calcium build up inside the dishwasher. Try cleaning you dishwasher using a dishwasher cleaner.

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