Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Hp 4215 all-in-one

Had a bad storm.  Resulted in printer not faxing, scanning, or copying, but will print from computer.  I have a Mac.  Any hope?

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If after the storm, your printer suddenly couldn't fax, scan, and copy, my guess is that a power surge fried some of the printer's electronics. You could try turning everything off (printer, Mac) and then turning everything back on. Verify that all of the cords and cables are securely connected, the give it a try.

If it was just one function (fax or scan or copy), there would probably be some specific diagnostic tasks to try to solve the problem, but with that many features going out at once, you may have an unresolvable issue. The only way to be more sure under the circumstances would be to take the printer in for service and see what the repair person said.

Sorry I couldn't be of more help.

Posted on Oct 09, 2008

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4215 all in one office yet. When making a copy


Sounds like you're having a problem with the automatic document feeder. The scanner is continuing to scan but the paper is not advancing as it should during the first part of the infeed. Check to see if something is inside retarding the path of the scanned document. Or it could be worn rollers in the ADF.

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HP officejet 4215 to print instead of fax


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Will not print from the computer, Says


I would suggest you uninstall the printer once and instal it again. The drivers might have been corrupted.
Hope this helps
Thanks
Ranjit ranjit@supportminds.com

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Try unplugging the USB cable from the back of the computer, not from the back off the printer. Also, try deleting the printer from/at the printer/fax page and restarting your computer so it will reinstall. In either case, when checking the printer/fax folder, make sure there is nothing pending printing. If there is, click on delete all pending printing jobs. If there is a print job pending and you can not cancell/delete this job, then you must delete the printer icon and restart your computer. Aloha!

Sep 20, 2008 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

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Hi Pjdeegan,

Please click on the web link given below and perform the steps as given in the web page

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02151&cc=us&lc=en&dlc=en&product=351106


Please perform the steps carefully and you can get more help on

http://welcome.hp.com/country/us/en/contact/chat_1.html

Mar 09, 2008 | HP OfficeJet 4215 All-In-One InkJet...

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