Question about Sony KP-61HS20 TV

21 Answers

I see a box and Video 1 "behind" my picture

On my Sony tv, I see a faint outline of a box and the words Video 1 when I am watching tv. The box also shows up on the video 5 option where I run my dvds. The picture looks fine, but I can see this faint purplish outline behind the picture. I've heard of things being "burnt" into computer monitors, but I'm not sure why that might have happened on a tv.

I would appreciate any info. Does anyone have any suggestions?

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  • 15 more comments 
  • presnellchri Sep 25, 2008

    I can also see it on all the other outputs as well. If I go to Video 2, Video 3, Video 4 , Video 5 (which I use for DVD's) , or even AUX.



    If this was burnt in, it seems as if I would see the same Video 1 on all the different outputs

  • presnellchri Sep 25, 2008

    This tv has not been used for any video games, and has rarely been used.

    I can also see it on all the other outputs as well. If I go to Video 2, Video 3, Video 4 , Video 5 (which I use for DVD's) , or even AUX.

    If this was burnt in, it seems as if I would see the same Video 1 on all the different outputs

  • presnellchri Sep 25, 2008

    I will try that tonight. Do you have any idea what the outline of a box over most of the screen might be? It is very faint, but almost looks like the tv is set up to receive a picture size or format different from what it is receiving.

  • presnellchri Sep 25, 2008

    Wow. Luckily I dont have that problem. Mine is very faint, and you can only see it when there is a white or light colored background.



    Im thinking the problem is not it being burnt in because the actual label will change depending on the input I use. It will even change to AUX when I click on that input. The fact that it will do that seems to eliminate the burnt in issue I've heard about.

  • presnellchri Sep 26, 2008

    On my Sony tv, I see a faint outline of a box and the words Video 1 when I am watching tv. The box also shows up on the video 5 option where I run my dvds. The picture looks fine, but I can see this faint purplish outline behind the picture. I've heard of things being "burnt" into computer monitors, but I'm not sure why that might have happened on a tv.

    Im thinking the problem is not it being burnt in because the actual label will change depending on the input I use. It will even change to AUX when I click on that input. The fact that it will do that seems to eliminate the burnt in issue I've heard about.

  • presnellchri Sep 26, 2008

    Yes, I cn confirm that is the model number.



    Thanks

  • presnellchri Sep 26, 2008

    What is causing it to show up?

  • presnellchri Sep 26, 2008

    I have toggled the display button, and it produces a different look than this that I see "behind" the screen. When I hit the display button, a green very prominent Video 1 appears, and when I hit it again, it goes away. The very faint Video 1 and square box still remain

  • presnellchri Sep 27, 2008

    Unfortunately that is not the problem. I am able to activate and de-active my twin view, and when I return to full screen, the faint iamge is still there.



    Thanks

  • presnellchri Sep 27, 2008

    I have tried this, and it made no difference.



    I dont know if it makes a difference, but my cable provider is directv

  • presnellchri Sep 27, 2008

    Brightness is set in the middle of the range

  • presnellchri Sep 28, 2008

    I tried the reset and it didnt help. Any other ideas?

  • presnellchri Sep 29, 2008

    I have this manual, and it does not address my problem

  • presnellchri Oct 01, 2008

    Thanks for the suggestion. I tried this and it was already set in the off position. I reset it as off and it didnt change my problem.



    Thanks

  • presnellchri Oct 01, 2008

    I dont understand how something can be burnt in the screen if it changes each time I change the input. If it always said Video 1 I would agree, but if I hit AUX, it then says AUX.

  • presnellchri Oct 16, 2008

    I cant see how something can be burnt into the screen if it changes

  • presnellchri Jan 04, 2009

    I am certain this image is not burnt into my screen because the title changes depending on what input I use.



    Once again, what I see is a very faint outline of a box, which a title above it that reflects the different inputs. Ex. I can change the name of one of my video inputs to say DTV, and this is what would now faintly show up.



    Any other suggestions?

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21 Answers

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PLease make sure you dont have any Magnets close to your TV, It could be another speakers because sometimes spekers magnets can cause that purplish color on screen.
Hope it helps !!

Posted on Oct 07, 2008

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  • 69 Answers

Could be dead pixels.

Posted on Oct 07, 2008

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Lol yes it is burn in on hd tvs u cant leave that logo still for long time may have happend sum tvs have aanti burn in feture that u can turn on flash brite white to wash that out but yes that is burn in u must replace panel

Posted on Oct 06, 2008

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Ok.. This the blur has to be some kind of focus(projector) or convergence issue. Please post an image if you can so that we can have a better idea as to what the problem is..

Regards,
Sai.

Posted on Oct 01, 2008

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Unplugg all cables. Leave the TV with no power at least 6 hours. Connect everything again, and reset to factory settings, may be helps.

Posted on Oct 01, 2008

  • Pablo Csaky
    Pablo Csaky Oct 01, 2008

    Try using the tv just with regular cable (no thru a digital box or thru dvd) and see what happen.

  • Pablo Csaky
    Pablo Csaky Oct 01, 2008

    Seems to be something wrong with the screen display device

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  • 161 Answers

Its definitly burnt in to the display.....that would happen from someone hitting the recall button on hte remote which leaves the display up saying video 1....also pip ws probably left on for a while too thus causing it to sit on the screen causing the burnt in affect.....replace the crt and you shouldnt have any problems...but it will be a good size chunk of money if there isno warranty left on the tv.

Posted on Oct 01, 2008

  • Jarrid Crandlemire
    Jarrid Crandlemire Oct 01, 2008

    Honestly thats all i can think of......could be a bad projector if its a projection tv.

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Press MENU.
2 Move the joystick to the Setup
icon and press .
3 Use the joystick to scroll through
the features.
4 Press to select a feature. Caption Vision options appear.
5 Use the joystick to scroll through
the options.
6 Press to select the off option.
7 Press MENU to exit the menu screen.


Posted on Sep 30, 2008

  • Anand Kumar
    Anand Kumar Jan 05, 2009


    1. On the television remote control, press the TV FUNCTION button if available.

    2. Press the DISPLAY button.
    3. NOTES:


      • The DISPLAY button may need to be pressed repeatedly to remove all the displayed channel information from the television screen.

      • The
        television will continue to display the channel number or video text if
        there is no signal source connected to the corresponding input. This is
        normal operation.

      • Additional information, settings, and reset procedures are available in your user guide.


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A variety of issues can influence poor picture quality, including settings on the TV, electrical devices in close proximity to the TV, and connection issues with the signal source. Follow the steps below to troubleshoot issues related to poor picture quality.
IMPORTANT:

NOTE: If model-specific information is required to complete any of the steps below, refer to the operating instructions supplied with the TV. Manuals are available online in the Manuals/Specs/Warranty section of the Sony Support Web site.
  1. Make sure there is no glare or reflection from an external light source on the TV screen.
  2. Turn off any electrical or battery-operated devices that may be creating radio frequency (RF) interference. NOTE: Vacuum cleaners, fluorescent and halogen lights, and some battery-operated devices (including toys) have been known to create RF interference.
  3. If your TV has a Digital Noise Reduction (DNR) function, turn this feature on.
  4. If your TV has a Digital Reality Creation (DRC) feature, try turning it off or on.
  5. If your TV has a Sharpness or Picture Mode setting, try adjusting these options. NOTE: If the television menu is fuzzy or blurry, then service may be required.
  6. If you have a projection TV, try adjusting the convergence of the picture tubes.
  7. Try plugging the power cord into a different electrical outlet and/or surge protector. NOTE: These symptoms can occur if the wall outlet is improperly wired or not producing the proper voltage. If using a surge protector or extension cord, it also could be faulty.
  8. If the issue is still not resolved, select the appropriate device below to troubleshoot the signal source and connections.

Posted on Sep 29, 2008

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  • 208 Answers

Hi, I suggest you to read this manual ,because it has many troubleshooting tips for your TV. You can find the problems related to your TV and their solutions in the page 70 of that manual.
www.riverparkinc.com/techpdf/Sony%20KP43HT20%20owners%20manual.pdf 
Hope my info solves your problem, Thanx for using fixya.

Posted on Sep 29, 2008

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Try to reset first if nothing happens we proceed another solution;

Resetting the TV

Some TVs have a reset button. If available and accessible, try using the reset buttons before using the steps below. Using the reset buttons can saved time.
1. Unplug the TV power cord from the power outlet for 3 - 4 hours.
2. Unplug any connected devices (DVD, Set-top boxes, etc...)
3. Press and hold the TV power button for five seconds.
4. Plug the TV power cord back into the power outlet and turn on the TV.
5. Open the on-screen menu to confirm that the TV is responding again.
6. Turn off the TV and reconnect the devices.
7. Turn on the TV.

hope this may help;

Regards,
VOTIT

Posted on Sep 27, 2008

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  • 65 Answers

Check your settings. It can happen if brightness level is too high.

Posted on Sep 27, 2008

  • navidh
    navidh Sep 27, 2008

    try to reduce it further... if the trouble persists then its the trouble with the CRT.. try to contact the manufacturer buddy :)

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If you know how to solder an IC then solder IC309 & IC704 mounted on A Board of your TV.
Need help to locate them, let me know to guide you further.
Regards,

Posted on Sep 27, 2008

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  • Shahid Electronics
    Shahid Electronics Sep 27, 2008

    Please pay attention to below mentioned area of IC309 & IC704 to resold, highlighted with blue border line. This is causing problem of faint OSD box in your tv.





    See pin numbers of both ICs


  • Shahid Electronics
    Shahid Electronics Sep 29, 2008

    Call a TV Tech-Person and hand over TV for repair. This is last idea after several attempts to fix it by own.


  • Shahid Electronics
    Shahid Electronics Sep 29, 2008

    Do you have Service Manual of your KP-61HS20

  • Shahid Electronics
    Shahid Electronics Sep 29, 2008

    Service Manual doesn't address many problem of TV but give way to diagnose and rectify problem issue by looking in to circuit and input-output signals of concern areas because it has schematics and parts details.



  • Shahid Electronics
    Shahid Electronics Oct 01, 2008

    Please call service man as its not do it yourself job. Your TV requires circuit and components test in screen display area.

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If you have not done it already, try also unplugging all cables, including power cable, and leave the tv like that overnight.

Regarding the burnt CRT, it is still possible, the words video 1, video 5 etc are projected on screen in a way that is not different from signal you got on old game consoles, when a new menu is projected on that area of the screen, the burnt CRT will let you see the faint video x menu for a while.

Try first unplugging everything for few hours, this will drain power from tv and reset it completely.



Posted on Sep 27, 2008

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Hi-

If you have a receiver connected to it, check the display setting for its remote. it might be the receiver who is giving or stating that you have it set on VIDEO 1....

Hope this helps

Posted on Sep 27, 2008

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Reset your TV channels and reset the remote, then make it turn on. The display if still occur then it would be display and will gone
by removing the capacitor and change it which is joined with the CRT. It will reset the display and discharge out.

Regards
Ellin

Posted on Sep 26, 2008

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It's only an on-screen display telling you the video source - look closely at the remote for a display button or in the TV settings.

Posted on Sep 26, 2008

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If it is not causing much discomfort, then I would ignore it, because the alternative would be to replace the CRT itself...

Posted on Sep 26, 2008

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When you change inputs, there is a merger of the actual input and the internal character generator that creates the "video 1" display, for example. That should be removed after a period of time. It sounds to me like the merger is continuing, but only at a lower level. Can you confirm that your model number is KP-61HS20? I'll look into the video merge circuits to see if there is a defect that can cause this. I suspect that the "turning off' of this input selection is not happening completely. There is no burn-in. As you pointed out, burn-in would be consistant and on all inputs exactly the same.

Dan

Posted on Sep 26, 2008

  • ABRsvcs Sep 26, 2008

    Thanks for the update. I'll look into this more tonight when I get the service manual.



    Dan

  • ABRsvcs Oct 01, 2008

    I couldn't find the service manual for this one locally, and I'm traveling so I can't get a copy easily at the moment. Basically, you are getting video bleed from the character generator that creates the video display. There is essentially an electronic switch that allows the mixing of the main picture witht the generated one. Either the electronic switch is allowing some leakage or there is crosstalk somewhere else. This is not likely to be found remotely as some signal tracing will be necessary.



    Dan

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Hi,

If I may offer an alternative view... could it be that your TV has a PIP (picture in picture) feature and it has been enabled?

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Sep 26, 2008

  • Louie  Role
    Louie Role Sep 26, 2008

    Incidentally, in some versions, the PIP is called Twin View.

  • Louie  Role
    Louie Role Sep 26, 2008

    You could actually confirm this by relocating your DVD to Video 1, play a known good disc, and watch a regular TV. Se if the DVD movie could be likewise seen superimposed or behind the regular TV program.


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It appears like the video 1 display might have been left ON for quite a while, causing it to burnt in the CRT itself not the screen. Unfortunately there is not much you can do now to erase it unless you use a picture tube rejuvenator to clean it.

Posted on Sep 25, 2008

  • Jaime Hernandez Sep 25, 2008

    If when you change inputs, you see them with different numbers and video1, have you try pressing display on the original remote for that display to go away?

  • Jaime Hernandez Sep 25, 2008

    You might also want to check the info from here and see if that applies to your TV.

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  • 63 Answers

If you can see it at all times then yes it has been burnt into your screen. this may have happened if you were using some kind of electronic (game console) on the video 1 setting the tv may have also been left on that channel for a long period of time.

Posted on Sep 25, 2008

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