Question about Konica Minolta magicolor 2300DL Laser Printer

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Paper jam The display on the printer says MEDIA JAM - TRANSFER ROLLER. The paper gets folded over within the printer and nothing gets printed.

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  • patjg Sep 20, 2008

    As described above the paper comes out folded. When I press down in the paper tray several times as described that works for the next sheet of paper then I get a load paper error message. When I open the tray and push down again the next sheet will print but then the same load paper message comes up. This just keeps repeating. If I feed the paper from the left side tray it jams with multiple accordian pleats and I get a paper jam at transfer roller error. Are these related or separate problems? Any other suggestions. I've tried cleanning everything I can reach without totally dismantling the machine.

  • Anonymous Feb 10, 2009

    My 2300DL was working fine before it sat idle for several months during a remodeling project. Back on-line, it developed the same problem. Either I get a paper jam transfer roller error (and have to open the machine to pull out the jammed sheet) or the page comes out with a very neat horizontal fold about 1/3 of the way from the top of the page.
    I've tried to ideas here, and they haven't helped. Has anyone had better luck?

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Solution for paperjams when paper sensor cleaning doesnt help: Jam at fuser, half page printing, folding pages

Find all solenoids in your printer:
clean the glue or add oil on the solenoid to prefent it from ticking together.
open the side door and remove the L metal plate to access them.

Posted on Jul 06, 2011

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Take out all the paper from the loading tray, and press down on the inside of the tray 4 or 5 times, and put a sheet back in. There seems to be a physical irregularity with all 2300DL printers that causes this problem

Posted on Sep 19, 2008

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I same problem.. I hadn't used my one i months. tried printing and would only feed the paper in and make folded paper inside.
I fixed it by the damp cloth on the feeder roller. Not the bottom roller but the main one in the middle. I had to roll the roller abit. when I was rolling it it had fluff come through from the main roller that touches the drum. So roll the middle roller with your fingers and wipe.. keep doing it as it's rolling the the larger main one. will take a while until you get all the dust and fluff out!

Posted on Nov 05, 2009

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I had this exact problem, but pressing the tray down did not help... But i was on to something. There must be a sensor there, so i tried to blow some air down under the plastic, if some dust should have entered. And then it went like a charm. Kristian

Posted on Oct 12, 2008

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Thank you contacting FixYa for your printer inquiry.
This error is associated with either a sheet of paper blocking the paper path or a partial piece of paper that blocks path or trips a sensor. The printer will usually throw up a error code 13.XX on the display and the XX is a number that will indicate where in the paper path this error most probably occurred. Just follow the steps for your error on the below chart.
This link will take you to the user guide which will be helpfull identifying components and providing guidelines for most of the helpful hints and things you will need to know about this printer.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00218691/c00218691.pdf
Locate your error on the matrix below and follow the steps. Comment back if you need more help. Thank you again for contacting FixYa.
TF
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