Question about Panasonic KX-T7453 Corded Phone

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D1232 extension programming issue

Hi... I've done phone admin before but not on a d1232 & a KX-T7453... I'd like to change the extension # on the phone at my desk. Its currently ext #225. I'd like to change it to #210 which is an extention that is not currently assigned to a phone but just goes to VM. I went to ext 101 (manager -admin phon) and did the stuff related to programing "Extention Number" (code 003) but the system doesn't seem to accept it and gives me three beeps instead of one when I hit store. Any suggestions?

Brian

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  • BKLLC Oct 26, 2008

    thx!... I did get this done... I have a new issue... when calling in from the outside and receiving the auto attendant there is a particular extention (224) that if you spell by name or just dial it the system comes back and says "Sorry no one is available to answer the call...." (it does give you the option to press 1 and leave a message which does work)



    The extention can be dialed from another extention... if you dial it with the FWD light on the phone flashing the call will go directly to VM. If you dial it with the FWD button off the extention will ring.

    I checked the management settings in the VM system, its not set to forward all calls and that would result in it going to voicemail anyway which its not.



    Why can't I get to it from the auto attendant? I've tried to cancel everything I could think of...



    HELP

  • BKLLC Oct 26, 2008

    Hi thx for the quick reply... extention 224 does already have a greeting recorded... if you call it from another extention and the FWD light on that extention is flashing (on) then the call goes to VM and the persons greeting is played....

  • BKLLC Oct 26, 2008

    more info: it actually says "their is no one available to answer the call" then it gives you the option of pressing 1 to leave a message or 0 for the attendant... if you press the 1 you do get the VM greeting... so the issue is that when coming in on the auto attendant the attendant never trys to ring the extention

  • BKLLC Oct 26, 2008

    Hi thx for the quick reply... extention 224 does already have a greeting recorded... if you call it from another extention and the FWD light on that extention is flashing (on) then the call goes to VM and the persons greeting is played....

    more info: it actually says "their is no one available to answer the call" then it gives you the option of pressing 1 to leave a message or 0 for the attendant... if you press the 1 you do get the VM greeting... so the issue is that when coming in on the auto attendant the attendant never trys to ring the extention

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  • Panasonic Master
  • 2,460 Answers

Welcome to Panasonic TD programming....

Even though the hardware doesn't exist, the numbers do. The universe of 101-164 and 201-264 are already taken. Oops, 200 might be available, 100 might be available. 167 and 168 and the 80's might work.

It's a 3 step process. Change 210 to 200 change 225 to 210 and change 200 to 225. There's your "swap".

Now, keep in mind that the XDP port for 110 is 210 and if your voice mail is analog.....Ah, but that's another thread.

Carl

Posted on Sep 19, 2008

  • Carl Navarro
    Carl Navarro Oct 26, 2008

    First of all, please rate the last solution.



    The "sorry there is no one to take the call" is a system greeting that is played when there is no greeting recorded. From anywhere, you can call the voice mail port(probably 165) and dial #6 *224 and the password, if it's set. Option 5 gives you the prompts to change/record the greeting and user name.



    Start with those things first. There is the odd possibility that your VM is old, or you have something funny set in the options, but this will probably fix it.



    Hope this helps....



    Carl

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