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Black screen after windows xp startup screen

I have a Dell GX240 1.93ghz Intel celeron running XP sp2 with a ati radon 9200 128mg video card 60 gig HD. It was running reasonably well.... Until a week ago. It now boots past the windows startup then hangs with a black screen and mouse pointer. I have tried to repair the windows installation; I have removed and replaced various components(ie video card for on board, wireless adapter, ethernet adapter, none boot HD etc) to no avail. I have even did a manual system restore(as outlined by MS knowledge base) from the Recovery Console and it will not recover. Any Ideas?

Thanks

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  • topdarr Sep 21, 2008

    Techgem,



    I tried your Bios process however the system still stops after safe mode spash screen comes up(where you have OS ver info at the top and safe mode on bottom corners). But only the mouse shows and I can not do any other interaction. When I went into the Bios there is no default it is only the Dell standard info.

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Hi, I had same issue and followed up all above steps. But didn't fix the issue.

Any more iseas....
Thx

Posted on Nov 19, 2008

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Hi Topdarr,

How are you?

I have read your posted problem and would like to give you few suggestions.

1. Start your PC and start pressing F2, F10, DELETE or the The Key assigned for your PC BIOS, you can find that on your PC Screen.

2. Once you enter in the BIOS press F9 to make your BIOS to it's default settings.

Alternatively you can navigate to Exit menu and move UP and Down With Arrow keys and select load default settings.

3. Now press F10 key to save your settings or select Save Settings & Exit .

Your PC will reboot after exit.

4. Please reboot your computer in Safe Mode by doing the following:

To go into safe mode -- Press F8 key as soon as the pc restarts.

(You will have do it again if pc starts in normal mode.)

On the black screen >>> LAST GOOD KNOWN CONFIGURATION.

Press enter Key Twice to boot your PC.

Please let me know the result.

Thanks


Techgems

Posted on Sep 19, 2008

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