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DELL Inspiron 1525 LCD Problem

MY DELL Inspiron 1525 Laptop dameged, and It seems LCD screen groken. I have tested to connect another extarnal monotor and it's showing HDD not detected.

I purchased Laptop from Best Buy store USA with limited tech support.
When I approched DELL said that they won't support this system if buy from Bestbuy store.

This is happedned in India, due to this not able to solve my problem.
Please advise if I send this to USA Best but and this will solve my problem?

Please advice best possible solution.

Regards
Mahesh

Posted by on

  • etaker Dec 24, 2008

    Not true, I purchased Dell Inspiron 1525 from Best Buy in Gurnee, Illinois, computer is overheating, LCD failed, front panel defective and Dell doesn't want to hear it. All Dell computers purchased at Best Buy come with so called "carry in" warranty provided my Best Buy via their Geek Squad, Dell will assist you only for very minor tech problems such as battery, adapter, software setup, nothing else. I just reported Dell to BBB and they don't even return my calls nor respond properly. Their Resolution guy in India says that even over Best Buy if there is a need for new parts I need to pay for shipping as well.

    One thing for sure, I will never by cheap, poor quality Dell computers and will not recommend Dell to anyone.

    Thanks,
    Emil

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If you purchased a warranty with Best Buy they should honor it. Before sending this to the US, call Best Buy and get a confirmation, tracking, case, or verification number.

Dell should honor their warranty if it's still valid regardless of where you purchased it.

Posted on Sep 19, 2008

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