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I'm not a sir, but if you follow the directions that your OS (Vista) tells you & go to the Symantec site to look for & download the most updated drivers for the software, you should be good to go. As Vista is known for it's bugs & quirks, you may find that you will have to search out the drivers for lots of software & hardware you install. If you still get the same error after downloading & installing the driver from Symantec, you should contact Microsoft to see if there's a problem with compatability with that program or see what else the recommend.
If you uninstall the programs or Windows components you should have a backup for them before uninstalling.
If you have a registered vista cd you can uninstall all system and install again using backup copies for security.
Cause some vista in new computer don't need cd backup they have that installed.Just click backup oracle 9i and try.