Question about HP PSC 2355 All-In-One InkJet Printer
I have been getting a repeated "Out of Paper" message from my printer although there is plenty of paper in the stack. Originally I thought it was due to card I was printing on but even after a reboot, a clean of the rollers, it has the same probably with ordinary 80 gsm paper. I had recently changed both print cartridges so I checked that they were seated correctly. When I removed the black print cartridge I noticed a column of black ink underneath it. On looking further the black inky gunge was pretty well distributed under the ink cartridges and around the area. I always always buy new genuine HP cartridges! What can have caused this, could it be causing my paper low issue, and how to I stop it happening again. I'd like to know before I put my printer back into operation.
I still don't know what is causing the ink cartridge to leak (I'm assuming that is what is happening) but after cleaning up the area around with lint free wipes and cotton buds (and rubber gloves!), the problem has gone away. I presume the mess had been affecting the sensors causing the false paper low condition.
Posted on Sep 27, 2008
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