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Hi allan_harper If you have forgotten the code, you can unlock the IPod by doing the following: Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod. If you want to change the primary computer that your IPod is associated with, do this: 1. Restore your iPod. WARNING: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. 2. Connect your iPod to the computer that you want to be the primary computer. 3. Open iTunes and synchronize. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data. Please take time to rate me Bud
The first way is you can connect the iPod to the computer it was originally configured on, and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. You then can go into the preferences and turn off the lock. If you don’t have access to the original computer or it just does not work, you can jump to the second method. The second way is the fix for any iPod problem, it is the classic “restore your iPod to factory settings.” That this will erase all data on your iPod and take you back to day one, but you can just add your music and data back to iPod from iTunes.
First, try to restore using iTunes. If this doesn't work, place your iPod in disk mode (hold the menu and center buttons down togther) and as soon as you see the Apple symbol come up hold the center and play (bottom) buttons down together until you see a check mark (disk mode). It may take a few trys.
Now connect your iPod to your computer. Go to my computer and right click the drive associate with your iPod (for example F: ) and scroll down to FORMAT. THIS IS VERY IMPORTANT - CHOOSE FAT32 and then check the "Quick Format" box. After you do this then use iTunes to Restore your iPods another time.