Hi Angela ,
You' re probably facing a power or usb issue . Consider opening the enclosure ( will be lost , i presume ) and placing the drive in an external usb box ( available in any computer store starting from 20 $ ) to be reconnected to your pc . If this doesn' t help , it means your device is dead . There then still is a small opportunity to recover the lost data by using a recovery software like Recuva ( free ) or TenorShare Recovery ( payable ) .
This should help you solving your issue .
Best regards ,
fanaudi .
158 views
Usually answered in minutes!
×