My laptop screen turns completely white, so I am unable to see anything whats going on. This happens either on startup boot or during loggedIn session. Operating system is Vista Home Premium. Graphics card is ATI Mobility Radeon HD 2600. I do start and force stop multiple times from power button, so that it might come back. There is no predictable time when screen will be back. I gave it to service centre, but problem still exits. I will go again ;)
I think the problem is in your monitor......if your monitor is not working properly these kind of problems will arise......otherwise the problem may be with your graphics card.....but if your graphics card is new means.....the chances of problem occuring by it will be low or none.....i suggest you....to give your laptop from where you have buyed.....that is if your laptop company is sony means....give to sony......this is the best way dude......dont try any other method......give it as soon as possible.....otherwise your laptop will face other problems also.......i am software engineer and i have experience in it.....thats why i am telling you this......try this....it will work 100%
Hello, here are the steps to resetting your computer.
Reinstall Windows from a Disk
1 Turn on your Toshiba Satellite. Insert your
recovery disk or the original Windows operating system DVD
into the Satellite's
CD/DVD drive. Turn off the computer.
2 Turn on the Toshiba Satellite. In the first
few seconds while it is starting up, press and hold the F12 key on your
keyboard to access the Boot Menu. (Note: Some Toshiba models may tell you to
press "C" to boot
from the CD-ROM). The screen will display boot for
this boot up session only.
3 Use the arrow keys to navigate. Select the
CD-ROM/DVD drive to highlight it. Press "Enter." Be aware that this
setting is for this session only; it is not a permanent change.
4 Allow the computer to start up. Follow the onscreen
instructions for reinstalling the operating system from the disk.
Reinstall from a Recovery Partition
1 Boot up the Toshiba Satellite. In the first
few seconds while it is starting up, press and hold the F8 key. This will begin
the "Advanced Boot Options" menu.
2 Use the arrow keys on your keyboard to navigate
the menu. Move the keys to select "Repair Your Computer." Press
"Enter."
3 Select your language and keyboard; click
"Next."
4 Select your Windows user name from the
drop-down menu. Enter your password if required. Click "OK." This
will begin the "System Recovery Options" menu.
5 Select the Toshiba Recovery Wizard and follow
the onscreen instructions. The Toshiba Recovery Wizard will delete all existing
data on the hard drive and reinstall Windows.
Hope this helps!
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Thank for feeback, when I gave to service centre first time they told me the problem is in display cable from motherboard and they had fixed. But I hope there is something else. I will go again to service center.
i have the same problem, same laptop
did it work out.?
robert
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