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Hp psc1100 1.0 (32-32) & WIA hp psc1100 1.0 (32-32)

I haven't used the printer for scanning for some time . Yesterday when trying I am now offered two choices both hp psc1100 1.0 and WIA-hp 1100 1.0 . If I choose the first the HP logo INVENT appears as usual and then I receive an error message . The gist of which is -scanner could not be initialized because it could not be found . (Of course over the two days I HAVE uninstalled and reinstalled it . Windows "sees" it.). It does this TWICE without further input beyond clicking OK on the first message. If I choose the WIA option I receive the "choose screen " (color or text black and white ect) choosing preview I receive an error message - " an error occourred . If another program is scanning please wait for it to finish . If I choose scan something flashes on the screen ( too fast to capture) and that's it. As I said above I have uninstallrd and reinstalled several times . Perhaps this is a know issue. I run XP sp2 (not 3 yet).

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

Bubbabear64
  • 2794 Answers

SOURCE: Unable to scan, Unable to get the scanner to even be found (but twice)

Do you have a spare USB cable. Sometimes if that goes bad, that happens.

Try another available UBS port as well.

Posted on Jun 19, 2008

  • 111 Answers

SOURCE: Problem with CanoScan Lide 500F

I would reinstall the driver first. Get the latest ScanGear and Toolbox from the Canon Website.
http://consumer.usa.canon.com/ir/controller?act=DownloadDetailAct&fcategoryid=351&modelid=11011
Do you have any other image devices such as a Multifunction (scanner,fax, printer) or digital camera attached to the computer?

Posted on Jul 09, 2008

  • 111 Answers

SOURCE: Connection issue between XP Pro and HP C6180 all-in-one

Hi Lynn,

Unfortunately, HP.com doesn't have a very satisfying online solution to your problem. Still, there are a few things you can try.

The first is a general diagnostic check of your scanner. HP provides a doc that takes you through some steps, many of which you probably already tried, to see if it's a simple fix:

An error occurred while communicating with scanning device

The next document is a set of diagnostic steps to address errors trying to scan to a PDF:

An error occurred while trying to scan to a PDF

I don't know if the current situation was created by a fault in the device or some recent change in your configuration settings. I do know you can use the HP Director software installed on your computer to set the scan destination settings:

Settting "Scan To" Destination using HP Director

Those were the most relevant solutions I could find for you. I hope some of this information is helpful. Good luck.

-Trip

Posted on Oct 08, 2008

  • 2 Answers

SOURCE: HP Solutions Center can not communicate with HP 3500c Scanner

Had exact same problem. Went to HP site and they said to check "add or remove programs" functions (in control panel) and if there are multiple copies of HP software to download their fix. I checked, had multiple copies, downloaded patch and all worked well again.

Posted on Nov 06, 2008

ziraffa
  • 827 Answers

SOURCE: Unable to scan using HP Scanjet 3200C in Win XP Pro

Hi Shantala,

HP advises that, on some systems, the scanner hardware may get into an error state that will keep the scanning software from finding the 3200c ScanJet. If your scanner still isn't found after installing this driver and software update, please follow the directions below:

  1. Unplug the power cable from the 3200c ScanJet.
  2. Unplug the parallel cable(s) from the 3200c ScanJet.
  3. Shut down the PC and wait for ten seconds.
  4. Plug in the power cable to the 3200c ScanJet.
  5. Plug in the parallel cable(s) to the 3200c ScanJet.
  6. Power your PC on.
If you still have the problem, uninstall the driver from device manager, and download and run this .exe file version of the driver instead.. and if necessary, repeat the above steps..

ftp://ftp.hp.com/pub/softlib/software4/sj648/sj-1436-3/sj648en.exe

Hope this helps

Chris (ziraffa)

Posted on Dec 22, 2008

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1 Answer

Hp deskjet 5100 wia driver


I don't know why your scanner is not working
This printer is supported by Windows 7. Therefore, if you are using Windows 7, you might try rolling back the driver, or updating it, or uninstalling it and letting it re-install next time you connect it/reboot the computer. All these things are done from the hardware device manager > printers in the OS
As WIA is contained within Windows, rather than an additional driver from HP, the steps above should resolve any issues that are due to a corrupt driver.
If you are using a Mac read this
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Officejet-5100-won-t-scan-to-Mac/td-p/1967991
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1 Answer

Scanner not working


Hi,

I understand that you are unable to scan after upgrading the compuer from ME to XP.

Please follow the below given instructions to resolve the issue.

Check for the communication between the computer and the printer as scanning needs bidirectional communication unlike printing.

To isolate the issue I suggest you to try scanning from the Windows Image acquisition(WIA) wizard on the computer.

Follow the below steps to Scan using WIA

1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.

3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

If you are unable to scan using WIA, confirms that the issue is with USB drivers, please follow the below given instructions to refresh USB drivers:

1. Save and close all programs that are currently running.
2. Click Start, select Shut Down, and choose Restart the computer.
3. Press the F8 function key, this will display the Windows Startup menu.
4. Select Safe mode.
5. After Windows loads in Safe mode, right-click the My Computer icon and select Properties.
6. Select the Hardware tab and click the Device Manager button.
7. In the Device Manager Window, double-click the Universal Serial Bus controllers.
8. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
9. Click OK to confirm the removal of the device.

NOTE: Repeat steps 8 and 9 until all the devices under Universal Serial Bus Controller are removed.

The USB port is now uninstalled.

Now, restart the system. The system automatically detects and reinstalls the USB port.

Then try scanning from WIA and if that works try scanning from HP Director.

Please click on Start>>Programs>>HP>>HP Director.

If unable to scan from HP Director, search for the file " hpqscnvw " in C Drive which is the executable file for Scanning.

Double click on My Computer to open it > C Drive > Programs files > HP or Hewlett Packard > Digital Imaging > Bin Folder. Check for the file " hpqscnvw " there.

If found double click on the file to and try scanning. You can also save the short cut of the file to desktop and can use that file for scanning.

Run the scan diagnostic utility to resolve the issue.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=oj-45265-1
ScanDiagnosticUtility_ver_1.5.exe


Just copy and paste the entire link into the Internet browser's address bar and press enter

If you are able to scan from computer, then follow the instructions from the below given article to scan from the printer front panel.

Here is the web document:

================

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00503569&cc=us&lc=en&dlc=en&dlc=en&lang=en

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

This should resolve the issue that you are experiencing with.

Regards,
Lawrence

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1 Answer

Scanner not working


Please open HP director from Start - All programs - HP .

Click Scan document to scan.

You can scan by following steps :
For Windows XP:
To isolate the issue I suggest you to try scanning from the Windows Image acquisition(WIA) wizard on the computer.

Follow the below steps to Scan using WIA
1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.

3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

Waiting for you reply.
Thanks

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