Question about Olympus Cameras
I've got an issue with my Olympus C770 where it will not turn off. I have to remove the battery to power it down. This means that the lens will not retract.
Once I put the battery back in (with the switch in the off position) the camera stays off. On switching it to the camera or video modes it will start up but not on the play position.
To me this seems like a software logic issue. Is there any way I can do a full reset or firm ware re load on this camera??
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Posted on Jan 02, 2017
SOURCE: the lens won't retract
If the lens is stuck out extended you may want to call Olympus Customer Service to discuss repair process and pricing. If the battery is fully charged and the lens still stays extended then this is a clear repair issue as something in the lens assembly has failed. Their telephone number is 800-622-6372 option 2 and then option 3
Posted on Dec 30, 2008
The problem you are describing is a problem with the lens assembly in the camera. It seems to have failed and needs to be replaced.
Olympus will charge a flat rate repair fee for this product. The cost is $93 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price. The telephone number to Customer Service is 800-622-6372 option 2 and then option 3.
Posted on Mar 16, 2009
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:
Posted on May 02, 2009
The problem you are describing is a problem with a sensor in the lens assembly of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $73 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
Posted on May 18, 2009
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