Question about Canon Cameras

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Computer will not detect camera when connected via usb

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  • tvsuja Oct 16, 2008

    i have the same problem.. I have already tried connecting to other USB ports.
    since i do not have a spatr cable.. how do I check?

    I have also tried reading the card.. that does not read,, though Im able to browse from the camera!

    Puzzled! how do i get my pictures out? They are previous ones



  • mavers Mar 28, 2009

    Hi,

    I'm having the same problem: if I connect my camera (Cannon Ixus 55) to the computer, he's giving me this error message:



    "Cannot dedect camera"
    "Check connection to camera, then retry"



    I tried already to connect it to different USB ports but the same error message is appearing. I also tried to uninstall and re-install the software but that didn't solved the problem neither.

    Does someone knows how to solve this? - Thx

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  • Canon Master
  • 6,487 Answers

First thing to do here is to try connecting the camera on a different USB port on the computer if its a tower connect the camera on the back USB port of it, if still not detected try connecting the camera on another computer and check if it will be detected , If still not detected the problem here can be with the USB cable that you're using so better try a different USB cable...

Hope that helps............

Posted on Sep 19, 2008

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