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Open the phone menu- settings and open restore factory settings. Now select the options for the shorcut keys. if the phone is not responding then to reset remove the battery and the memory card from the phone. Using your PC , scan the memory card for any corrupt files or media files with virus- it is possible when they are downloaded from unsafe sites. If so remove or format the card. Now replace the card and battery and switch on the phone. If the phone hangs up then it is confirmed that the software is corrupt and will need a reinstallation. Seeking help from the authorized service /support centre is most ideal. Take estimate and decide.
May be the tone is not in a supporting file format or either the file may corrupted.
Try download again and check for either it is a nokia tone or in an amr format.if not it should not play in nokia 6600.
Try formatting memory card first formatting it with your computer with a card reader then insert it back into your Nokia 6600 and format again.
Had thesame problem once and it worked.
Let me know if it works for you, email me at email@example.com.