Question about Kenmore 62622 Microwave Oven
I can't turn my light off. When I push the light button the display says "sound on/off press 1, clock on/off press 2,scroll speed touch 3lbs/kg touch 4". The only way to turn the light off is to unplug it.
We see (and repair) this a lot. The problem is on the control panel, which
we regularly repair nationwide by mail for $39.95 postpaid in about a week.
This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.
This can often also affect the exhaust fan operation, too. The lights and fan can be inoperable or stuck on too.
Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa.
Feel free to contact me directly for more information & help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller
Posted on Sep 26, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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