Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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USB cable connection

My computer will not recognize my printer connection

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CHECK POWER SUPPLY, MAKE SURE EITHER USB OR PARELEL CABLE WORKS,, YOU MIGHT NEED THE DRIVER AHEAD OF TIME ,DEPENDING ON WHAT OPERATING SYSTEM U HAVE ,,GOOD LUCK

Posted on Oct 05, 2008

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External drive not picked up on computer


External hard drives not only provide additional storage space on a computer system but also allow data to be conveniently transported from one computer to another.


These drives typically plug right in to a port on the computer and function without any additional setup; however, if you are running into trouble where your external hard drive is not being detected, you must troubleshoot the situation to determine why the drive appears to be missing.


Check the USB connection running from the hard drive to your computer.

If the USB cable is not seated securely in the port, the computer will not detect the external drive.


Disconnect the USB cable from the computer and plug it into a different USB port. Occasionally, a USB port will fail to function with some hardware and changing the USB connection may correct this issue.


Switch from a USB to a Firewire cable connection, if possible.

The USB port on the hard drive may have died; if so, changing to a Firewire connection will resolve this issue.


Install the driver for the external device from the installation disc provided with the product. Older computer systems may require you to manually install this driver.


After inserting the installation CD, follow the prompts from the installation wizard to install the driver on your computer.


Restart the computer.

If you connected the external drive while the computer is powered down, it may not recognize the device when you turn on the computer.


After restarting the computer, connect the external drive to the system.

The drive should now be detected by your operating system.


Connect the external hard drive to a power source and then plug it into your PC computer using a USB or Firewire cable.


Log on to your PC computer using an account with administrative privileges.

Open the Start menu and click on the "Control Panel" icon.


Open the "Administrative Tools" folder and then double-click on the "Computer Management" icon.


Select "Disk Management" from the list of options on left side of the window.


Right-click on the drive you want your computer to recognize and select "Change Drive Letter and Paths."


Select a drive letter for the external hard drive to be recognized as and click "OK."

The drive will now appear in My Computer.


Hope this helps.

Nov 22, 2012 | Samsung G3 Station Desktop External Drive...

1 Answer

A blue and red flashing light and won't connect to computer


External hard drives not only provide additional storage space on a computer system but also allow data to be conveniently transported from one computer to another.


These drives typically plug right in to a port on the computer and function without any additional setup; however, if you are running into trouble where your external hard drive is not being detected, you must troubleshoot the situation to determine why the drive appears to be missing.


Check the USB connection running from the hard drive to your computer.

If the USB cable is not seated securely in the port, the computer will not detect the external drive.


Disconnect the USB cable from the computer and plug it into a different USB port. Occasionally, a USB port will fail to function with some hardware and changing the USB connection may correct this issue.


Switch from a USB to a Firewire cable connection, if possible.

The USB port on the hard drive may have died; if so, changing to a Firewire connection will resolve this issue.


Install the driver for the external device from the installation disc provided with the product. Older computer systems may require you to manually install this driver.


After inserting the installation CD, follow the prompts from the installation wizard to install the driver on your computer.


Restart the computer.

If you connected the external drive while the computer is powered down, it may not recognize the device when you turn on the computer.


After restarting the computer, connect the external drive to the system.

The drive should now be detected by your operating system.


Connect the external hard drive to a power source and then plug it into your PC computer using a USB or Firewire cable.


Log on to your PC computer using an account with administrative privileges.

Open the Start menu and click on the "Control Panel" icon.


Open the "Administrative Tools" folder and then double-click on the "Computer Management" icon.


Select "Disk Management" from the list of options on left side of the window.


Right-click on the drive you want your computer to recognize and select "Change Drive Letter and Paths."


Select a drive letter for the external hard drive to be recognized as and click "OK."

The drive will now appear in My Computer.


Hope this helps.

Nov 22, 2012 | NexxTech new 3.5-inch hard drive enclosure...

1 Answer

My computer does not recognize External Hard Drive?


Try a new usb cable. Or take it out of the enclosure and connect direct to a sata port on a desktop pc.

Aug 29, 2012 | Computers & Internet

1 Answer

Usb cable is causing a short circuit


the first cable (throw it away), the secound use that one or a new one. then you will need to locate the drivers on the internet, download them and install.

Jul 20, 2012 | LaCie 500GB Rikiki USB 3.0 Portable Hard...

1 Answer

The computer will not recognize HDD


Check if the usb cable is properly plug. Try to connect it to other computer and check if it will detect your HDD. If not, maybe the usb cable of your HDD is defective.

May 17, 2011 | Toshiba (PA4148E1HC2) 320 GB USB Hard...

3 Answers

External Hard disc isnot recognized by PC


Dear Sir,

Here is the Procedure for Connecting External Drives to Computer.Several brands of computer does not recognise external drives when connected to USB expansion slots,and Slots of front panel,So connect your Ext HDD to back side onboard Slots.Because there is a lack off USB power surge voltage to detect a large capacity exteral drives.Some time it is does not recognise by many computers,when USB power surge voltage is low.
I think it helps,
If you find any difficulty post a feed back we were happy to assist you

have a nice day.

Good luck

Sep 17, 2009 | Transcend StoreJet 2.5 (TS120GSJ25T) 120...

1 Answer

USB recognizes it, but not the OS. I get no drive


Hello, nkhamo

Now, when you say USB recognizes it, do you mean you see the drivers being installed? Because if you are the OS is recognizing something has been plugged in.

Sometimes updating the USB Drivers will be needed. Do that by visiting the maker of your computer and search for Drivers and Updates on their Web Site, look for 2.0 USB drivers class, download that package to your desktop. The driver might be in the form of a Zip FIle. In that case, unzip the files using standard WinZip program or use software provided by computer, to a folder called cab. The driver program might show preference were it wants to unzip to. If so, let it do its thing. Then afterwards find the folder (cab or other folder) run USB driver by clicking install exe file. Note that all periperials need to be unconnected from all USB ports ( the port the laser printer connects to the computer at ) before updating USB drivers. So check cables for solid reconnection after installing drivers.
Its important to recognize the os you have. You'll find that information by clicking on Start Menu > Settings > Control Panel > System.

After doing this update, reconnecting the hard drive via USB Port.

Good luck, jasahasch

Aug 13, 2009 | Western Digital My Book Home Edition 500...

1 Answer

The light on my Seagate freeagent go flashes quickly when it is connected to my computer, indicating an error. What should i do?


I had similar problem recently. I noticed that I had forgotten to connect the power supply cable to the USB hub, to which my FreeAgent Go was connected to, after I had connected all my USB devices to my computer's USB ports (after I had disconnected everything from my computer in order to isolate another issue). Reconnecting the power supply cable immediately stopped the flashing light and windows recognized the drive.

Don't know how you are connecting yours to the computer i.e. via a USB hub or directly to the computer's USB port. Note that my FreeAgent Go drive requires both USB connectors connected to the computer (or to USB hub). Two USB connectors are on one end and the other end of the cable is connected to the drive/docking station.

Hope this helps.

Jul 10, 2009 | Seagate FreeAgent Go 120 GB USB 2.0 Hard...

13 Answers

My PC is not recognizing my WD Passport 120GB USB external drive. I used just few days ago and connected the usb cable to my computer and the WD Passport drive and not recognized on my 2 laptop and 2 other...


I had the same issue. Its not a power issue because it shows up in device manager. Heres what I did.

Right-click on my computer and click Manage>Disk Management

Your drive should show up there. Right-click on it. If explore is not grayed out, assign a drive letter to it and you should then be bale to see it in my computer.

In my case explore was grayed out. I had to click on the option to format the drive. After re-formatting the passport explore was available. I then assigned a drive letter to it and I have access again.

I guess somehow using it on multiple computers srcewed up the file-system on it. I was using it between windows and linux.

This fixed my problem.

Oct 28, 2008 | Western Digital Passport WDXML800UE...

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