Im da same person from the other question [the one with the leaf like black marks on teh screen]. i just discoverd on my mp3 that when its off u can c a black line on the screen if u look at it closely enough and when its on, its the middle of the leaf. if u push it the black mark expands, kinda like a there's an air pocket in it .. is this fixable ?
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Re: wlynn5354 .. same person wit da screen prob ?
The LCD is broken. Sandisk does not sell the component parts needed to fix it. I would call them, however, and see if you are still in warranty. You can watch this video to see how you would take apart your player to see if it gives you any clues:
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dude well da case is simple wot ur tryn to do is add da music in da player to da player again, da player already is fuull wit around 4 gig so nly 3.5 is around is free so u cant add da same music again........ since is not enough space kkkk if u wann add more new music search da computer using the media explorer and add the new music to the music library and sync it with da player if dis doesnt work mail me your problem with further details.... kkkkkk firstname.lastname@example.org
Restore from Disk Mode, if that doesn't work you may need a repair. Do
the reset, then after the screen flickers to the gray Apple logo; let go
of both buttons and then quickly press and hold the centre and
play/pause buttons. You should see a black check mark on the iPod
screen. Plug it in and restore.
1. Check the volume (but I expect you've probably done this)
2. Instead of putting mp4 or m4a on the computer try to put mp3 or wma on the player
3. Does the USB work too? The usb is also out of the headphone jack. If there's problems with that, then there's problems with the jack
4. Have you been pulling hard on the USB to take it out of the jack? If so the headphone jack part of the jack may have gotten a bit loose.
5. Call RCA. Chances are the person you get is from India. Talk slowly and tell them your problem.
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor