Hoover VHC391 T-80 Dryer Logo
Anonymous Posted on Sep 26, 2011

My hoover tumbledryer condenser vhc381 wont work when it is switched on there is a humming noise,the filter care light is also flashing,ive emptyed the water,hoovered it right through the vents and everywhere

1 Answer

Mat Martin

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 4 Answers
  • Posted on Jan 25, 2014
Mat Martin
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Jan 25, 2014
Answers
4
Questions
0
Helped
2080
Points
6

Fixed: dryer not heating up (Hoover vision hd 381)

Just fixed a hoover vision hd 381 tumble dryer. Thanks to the help on this site and others. Thought I would share my experience here. Problem was tumbledryer not getting hot. Traced it fairly quickly to a blown heating element. Took the back heater cover off (bulging silver panel), unscrewed heater, peered inside and it was somewhat charred (tested the thermostats which were fine). Dryer works now.

The really tricky thing was unplugging the heating element to replace it. The plugs are located inside the main housing.

However, the advice found on much of the internet to how to do this is incorrect. In particular the advice to remove the drum is not correct.

The way you access the plugs is by pulling the main heating wire through the hole in the unit, and feeding the plugs through one by one.

Then you can simply unplug the old one, plug in the new one.

Two things are necessary for this:
i) Remove the rubber collar keeping the main wire secure in the hole into the main unit.
ii) Pushing the plastic grommet through the small hole in the main unit. This grommet immobilises the main wire - you won't feed it through without it being released. You'll see quickly what this looks like on the replacement heater you should already have. The white plastic grommet protrudes a little out of the back of the unit close to where the heating wire enters the unit. Pinch it with a pair of pliers and push it back into the unit. The wire will then be free to pull through, and one plug at a time will fit through till you have all four. Then just pull the plugs off (pushing the new ones on requires quite alot of force).

In fact it is not necessary to strip down the unit at all to do this, apart from one thing: putting the grommet back for the new heater. It needs to be pushed from the inside. This probably isn't strictly necessary (I say probably), but I did it anyway. I suspect the grommet is there so that if the heater hangs free, it doesn't pull the wire up and stress the plugs. But I wanted to put the thing back exactly like I found it.

However, you still don't need to take the drum out to do this. You do however need to take the plastic mounting off that supports the drum. Then you can reach in with your hand and manouver the grommet into place.

So the repair ideally should be firstly to replace the heater in the way described above. Then put the cover back on as you'll need the unit on its back later.

Briefly, instructions for stripping down the unit:
i) Unscrew the 3 top screws located on the back of the unit holding the top of the unit on. Slide the top back and lift it off.

ii) Disconnect the door by undoing the allen key screws. Once these are off, lift the door off.

iii) Unscrew the plastic faceplate from the top (2 screws), to reveal two of 8 screws holding the metal front in place. I wired the plastic faceplate (with control knobs) onto the unit so I could still access these 2 screws, without the faceplate hanging free and risking disconnecting something.

iv) Unscrew the remaining 6 screws (4 near the rubber seal, 2 at the very bottom). Remove the rubber seal carefully.

v) Lift the metal front off, and disconnect the wires (keep track of which goes where!) Place the machine on its back (support it with blocks where the bulging heating element is).

vi) Unscrew the four nuts holding the plastic mounting which supports the drum.

vii) Slide the plastic mounting up by about 10mm and hinge it out from the bottom. This lifts the felt seal off the drum. The machine needs to be on its back so the drum which is now only held on to the back plate doesn't stress itself under its own weight. Make sure you know where the wires need to be fed. I took videos and pictures on my phone at each step.

viii) It should now be possible to reach in past the drum and click the grommet back in place.

cheers

Mat
([email protected] if anyone wants to ask questions).

  • Mat Martin
    Mat Martin Jan 25, 2014

    Note: the original problem is likely a busted motor (perhaps carbon brushes need replacing). My solution pertains to a dryer where the drum spins but doesn't heat up.

  • Mat Martin
    Mat Martin Jan 25, 2014

    Also, others have said that a non heating dryer can be a fault in the thermostats which I checked. Much easier to fix as hardly any disassembly required.

×

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 05, 2009

SOURCE: Hoover nextra mega load 7.5kg

On the rear there is a Heating element hidden under the silver cover, on the top of this unit, there is 2 thermostat's, one is a auto-reset set (On the left) around the 100'c mark and one is a single use thermal trip set at 130'c (on the right, also denoted by a blue spot), the idea is when the heater reaches 100'c is powers off until the air temp drops, once it drops the auto-reset kicks in and forses the heater to power back up, however, in the intrests of safety, if the auto reset fails to power down then the 130'c thermostat will permenently remove power from the heater and will illuminate the filter care light, the only way to restore the power to the heater is to either have an engineer replace the whole heater as Hoover/candy do not sell on the thermal cut out to anyone.

you can usually find the heater unit for £30-40, an engineer may charge upto £140 for the same part and fitting.

Ad

Anonymous

  • 30 Answers
  • Posted on Mar 17, 2008

SOURCE: How do i replace belt on condenser tumble dryer

you need to remove the whole front of the machine by removing the : top by the 3 screws at the back,then unscrew the screws across the front of the top of the bezel then remove,then open the door,remove the circle of screws then put the machine on its back,remove the screws at the bottom front of the machine,then lift the front bottom of the machine and slide it upwards then you should be able replace the belt then refit in reverse order good luck.

Anonymous

  • 21 Answers
  • Posted on Jun 24, 2008

SOURCE: hoover dryer tce660 filter light

Check vent pipe for lint or out side flap stuck shut

Anonymous

  • 32 Answers
  • Posted on Feb 19, 2009

SOURCE: dryer works fine but does not heat up

Hi, looks like there's 1 of 2 faults. Either the stats or the heating element. They are located at the back of the TD, covered bi a screwed panel. If you have a multimeter, turn it to buzz and check the connections. If the meter buzzes it's ok, if the meter doesn't buzz it's dead and needs replacing.
Cheers

Anonymous

  • 1 Answer
  • Posted on Aug 27, 2009

SOURCE: I have a Hoover vision hd b energy condensor dryer

My engineer is coming out, didnt realise i had to pay for this assistance,it made out on the ad that someone was able to help you by giving advice,it didnt state you had to pay, for i thought forget it.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Hoover Vision HD VHC381 Condenser Dryer. Why does it stop after 5 to 10 seconds?

Edited question for clarity. Re-catorgized to Hoover Dryers

This is a condenser dryer so the parts are not the same. Normally it would be one of the three sensors for temperature control. This only has one sensor, but strangely (for a dryer) it has a pressure switch, and a water valve. My advice is to call for Hoover Service.

There is an exploded view of the parts from the drop down arrow.
https://www.ransomspares.co.uk/parts/brands/hoover/tumble-dryers/vhc381-80%20(31100283)/

..
Jul 27, 2021 • Dryers
0helpful
1answer

Indesit dif 04 wont work it just make a humming noise and wont empty

Hello
Unplug the device from AC power outlet, and replug it after five minutes. If the problem perists, the motor of the unit is faulty, and should be replaced.
0helpful
1answer

My Hoover VHV 180 Tumbledryer works fine, but produces a loud screeching noise whenever I use it

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Hi,
Here is a tip that I wrote about dryers and noises...

It will help you determine what is happening there...

Dryer Repair Squeaks, Grinding, Clicking and Knocking Noise


heatman101

Asker's Testimonial "That answer was very informative - thank you for taking the time to educate me. " - teresa241964

0helpful
1answer

My hoover HDC 75 will has the filter light on

the only other filter is the condensor but that wont stop it from turning if there is a humming noise when its ment to be turning its sounds like motor,or capictor or the drum has jammed.
Sep 29, 2009 • Dryers
3helpful
1answer

I have a Bosch Maxx condenser tumble dryer that wont work.

Have you taken the condenser itself out from the bottom of the machine? Remove the condenser from the bottom door and rotate the clamp tags which secure it in. Slide condenser out (aluminium mutli-finned box assembly) and carefully take it outside. Use a garden hose with lots of water pressure to spray each vent passage carefully to clear lint and dust away. Passages must be cleared in both directions, long ways and cross ways. Cross ways is the problem area and once you finish clearing the air ways you should see daylight through the condenser easily. Reassemble and always clear lint filter in the door /drum area.
Good luck.
Sam
0helpful
1answer

Candy CIV60 Tumbledryer - Reverse Action not working?

this could be something caught in the blower housing fan blade but what it sounds like is the motor is going into thermal overload (overheating)
3helpful
1answer

Lights blinking

I have a 3122 and had a similar problem, Lights flashing, humming noise and me standing there scratching my head! I emptied all the water out of the filter basket and then tilted the machine backwards (only needed about 20 degrees) and then the rest of the water drained all over the floor... about 1/2 a liter. Now its all good! and the missus is nun the wiser!
5helpful
1answer

Stop light flashing

i have a candy activa cm1 146. no matter what i do the stop light is always flashing. Ive emptied the machine, turned it off at the mains, checked the waste pipe and currently trying to empty the filter, whilst the light is flashing it will not work on any programs???
Not finding what you are looking for?

1,529 views

Ask a Question

Usually answered in minutes!

Top Hoover Dryers Experts

Paul Carew

Level 3 Expert

3808 Answers

Brad Brown

Level 3 Expert

19187 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66835 Answers

Are you a Hoover Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...