Nk cartridge problem! The following ink cartridges appear to be missing or damaged even with the ink cartridges installed correctly in the printer with sufficient ink. What do I do?
I figured out the problem with my printer. If none of your ink cartridges are detected (missing) then follow the install steps below.
1. Turn on printer
2. After printer declares cartridges missing open the printer and remove the cartridges (advise putting a piece of paper under the cartridges to catch any ink that spills).
3. Turn off the printer (keep the top of the printer open)
4. Turn on the printer (still with the top of the printer open)
5. After the printer declares the cartridges missing again install the cartridges (while the printer is powered on). Close the top of the printer.
6. The printer should begin to cycle the ink into the printer and back out to the ink reservoirs.
7. After the ink cycle the printer should display genuine ink cartridges are installed
8. Make sure paper is in the tray so the printer can perform an alignment.
9. Everything should be ok after that.
Chad
Hi!!!!
try to clean the nozzle of your cartridge with the alcohol
or solvent used cotton
or replace the cartridge
try to email me [email protected]
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Same problem, even with new cartidges the machine says " PLease fit the cartridges that were shipped swith your printer" !!!
Help!
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"ink cartridge problem! The following ink cartridges appear to be missing or damaged." cartridges are not specified, I don't know if it is one or all cartridges that are the problem. The problem was triggered when I opened and shut the lid.
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