Question about HP Photosmart C7280 Printer

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Ink cartridge problem! The following ink cartridges appear to be missing or damaged.

Nk cartridge problem! The following ink cartridges appear to be missing or damaged even with the ink cartridges installed correctly in the printer with sufficient ink. What do I do?

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  • mattg4rky Jan 29, 2009

    Same problem, even with new cartidges the machine says " PLease fit the cartridges that were shipped swith your printer" !!!
    Help!

  • Anonymous Jan 30, 2009

    same problem. missing cartridge or damaged but it doesn't specify which i damaged. printer is brand new and the cartridges are brand new.



  • Anonymous Feb 20, 2009

    same issue. Says cart is empty or missing even if I replace it. Sometimes says all are missing, lift the lid, then it says only 2 are missing. Has to be a software/drive glitch or something.

  • MarketingMan Apr 07, 2009

    "ink cartridge problem! The following ink cartridges appear to be missing or damaged." cartridges are not specified, I don't know if it is one or all cartridges that are the problem. The problem was triggered when I opened and shut the lid.

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I figured out the problem with my printer. If none of your ink cartridges are detected (missing) then follow the install steps below.

1. Turn on printer
2. After printer declares cartridges missing open the printer and remove the cartridges (advise putting a piece of paper under the cartridges to catch any ink that spills).
3. Turn off the printer (keep the top of the printer open)
4. Turn on the printer (still with the top of the printer open)
5. After the printer declares the cartridges missing again install the cartridges (while the printer is powered on). Close the top of the printer.
6. The printer should begin to cycle the ink into the printer and back out to the ink reservoirs.
7. After the ink cycle the printer should display genuine ink cartridges are installed
8. Make sure paper is in the tray so the printer can perform an alignment.
9. Everything should be ok after that.

Chad

Posted on Oct 09, 2014

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Hi!!!!

try to clean the nozzle of your cartridge with the alcohol
or solvent used cotton

or replace the cartridge

try to email me ronaldsuboc@gmail.com

Posted on Sep 19, 2008

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Ink cartridge problem! The following ink cartridges appear to be missing or damaged.


Solution :
1. clean the ink cartridge contacts both in the printer and the cartridge with a lint free cloth or a cotton swab. and try inserting the ink cartridges again. if it wont work proceed to step 2.
2. unplug the power cord at the back of the printer
3. press and hold # and 3 keys at the same time and plug the power cord back in. Do not release the two keys. wait until the printer would say "partial nvram reset" or anything that says "reset". if this still would not resolve the problem
4. do the same process as 2 & 3 but instead of # and 3 try # and 6. instead of saying "partial nvram reset" it should say "semi-full nvram reset". and if it would not work better go to an onsite technician. but if your printer if brand new return it to the retailer and exchange it. but before you do that try calling HP technician they would instruct you to the things i have given you. Just tell them what you have had done and asked them to replace the ink cartridges. This are the informations the agent would ask you about the ink cartridge
part number and also the expiration date.
try to ask for a replacement first if it would not resolve it. then go to a technician. I could not assure you that a technician could fix it because i have troubleshoot this kind of problems and there are alot of printer parts that needs to be fixed. Usually i suggest my clients to buy a new printer instead

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