Question about Audio Players & Recorders
The reason you couldn't find the firmware is because there is no firmware update for that model, so they definitely led you astray there. Also, their website is broken, quite surprising for such a big company, so you can't even access the manual - and all the manual suggests is to reset the player and update the firmware.
This is a generic fix that isn't guaranteed specifically for your player, but it is worth a shot: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor
Posted on Sep 19, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Jul 08, 2011 | Computers & Internet
Aug 13, 2010 | Memorex MMP8640 Digital Media Player
Apr 19, 2010 | Memorex MMP8640 Digital Media Player
Dec 26, 2009 | Memorex MMP9490 Digital Media Player
Dec 15, 2009 | Apple iPod nano MP3 Player
May 14, 2009 | Memorex MMP8640 Digital Media Player
May 10, 2009 | Memorex MMP8640 Digital Media Player
Apr 12, 2008 | Memorex MMP8565 MP3 Player
Jan 08, 2008 | Memorex MMP8565 MP3 Player
Sep 13, 2005 | Epson PhotoPC 800 Digital Camera
101 people viewed this question
Usually answered in minutes!