We have a brand new Rinnai gas heater, Avenger 25. The first two times we operated it, it was fine, but since then a code 13 comes up after 3-4 minutes and the heater turns off.
Rinnai said we could...
These are the possible issues with the unit, based on the code list and description
Check that the gas is turned on at the water heater and gas meter. Check for obstructions in the flue outlet.
Ensure gas line, meter, and/or regulator is sized properly.
Ensure gas type and pressure is correct.
Bleed all air from gas lines.
Ensure proper Rinnai venting material was installed.
Ensure condensation collar was installed properly.
Ensure vent length is within limits.
Verify dip switches are set properly.
Ensure appliance is properly grounded.
Disconnect EZConnect™ or MSA controls to isolate the problem.
Check power supply for loose connections.
Check power supply for proper voltage and voltage drops.
Ensure flame rod wire is connected.
Check flame rod for carbon build-up.
Disconnect and re-connect all wiring harnesses on unit and PC board.
Check for DC shorts at components.
Check gas solenoid valves for open or short circuits.
Remove burner plate and inspect burner surface for condensation or debris.
Clean inlet water supply filter.
On new installations ensure hot and cold water lines are not reversed.
Check for bleed over. Isolate unit from building by turning off hot water line to building.
Isolate the circulating system if present. Open your pressure relief valve; if unit fires, there is bleed over in your plumbing.
Ensure you have at least the minimum flow rate required to fire unit.
Ensure turbine spins freely.
Measure the resistance of the water flow control sensor.
Check for DC shorts at components
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May 31, 2011 |