Question about Samsung HP-R4252 42 in. Plasma HDTV

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Samsung Plasma TV - picture has 6 sections of horizontal lines

My 2 year old samsung plasma tv (model HPR4252) is showing 6 sections of horizontal lines that interfere with the picture. The only time they go away is when the screen goes black. I've done all the trouble-shooting and its definitely the plasma picture, not the cable signal. Any advice? Is this fixable? Is it a costly repair that would rival the cost of replacing the tv altogether? Any advice is greatly appreciated!

Thanks,
Lindsey

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All I can say is when you watch T.V. the plasmas run off of plasma gas and when you leave something on for so long it burns in the screen. I have the same T.V. and when watching like the weather channel it leaves lines but they go away. If yours are permanent then you can't do anything, but it may help if you go on your remote and go to "menu" then look for "setup" and scroll down with the arrows on your remote. Look for "screen burn protection" and select "white screen". This will make your whole screen white and it may take out the lines. If you let it sit white it won't hurt it. All one color won't hurt, the only thing that hurts is like bright white lines in front of a dark background. Just give your T.V. a break from time to time ESPECIALLY ON VIDEO GAMES. T.V. shows that are HD usually have their channel icons that move or are very dim and they won't hurt. Just go to what I told you and let it sit about 20 minutes, if that doesn't help, then the T.V. you have i believe comes with a 2-year standard warranty and if it's under warranty take it back if you have the reciept. If no reciept then call 1-800-SAMSUNG.

Posted on Jan 30, 2009

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