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I cant print on cds

Hey folks,
I have an Epson RX560 and it prints normally on paper fine, but suddenly when I try to print on CD, it looks like its going to work and then on my computer it says the tray is set to the wrong setting to print on paper. Well of course it is, because don't want to print on paper, I want to print CDs instead.
Has anyone encountered this problem before and if so how do I fix it?? Any help would be greatly appreciated! Thanks a lot! Clare :-)

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  • 1 more comment 
  • clare565
    clare565 Sep 18, 2008

    hehehe...what do you mean?! Im putting the cd in the cd printing tray like I have done probably 2000 times before, you push the tray in, until the triangle thing lines up, I have printed soooooooo many cds already with this, Im doing it in EXACTLY the same way only for some random reason my computer now thinks i want to print on paper even though all my settings say CD. any ideas? :-)

  • clare565
    clare565 Sep 18, 2008

    Hey Robert,
    Thanks a lot for taking the time to help me here! :-) Yes, it DOES seem like its reverted, but as I set the settings (!) I have put them all back, that I can think of. Yes, I print from the Epson Print CD program, I have a preset called CD that I set ages ago, the only thing I can think of thats messed it up is that I was just in San Francisco at a friends house and I plugged in her printer, not a cd printer but a totally different one, and I installed the driver so I could use it just to print on paper. My laptop decided after that, that THAT printer was its default one, even though its not connected any more. Obviously I've been in, and Ive even gone into the Apple Preferences thing and deleted the whole printer altogether. But the settings for the RX560 are how they've always been.

    Do you know if there's any way to reset the printer or something?? When I switch the tray mode around on the printer, the screen comes up so it knows its in CD printing mode. Yet then when I print, the laptop doesn't know and tells me that im using the wong type of format to print on paper. DOH!. Its sooooo annoying and it must be something simple ....

    Any ideas??! :-)
    Thanks a lot for your time!

  • clare565
    clare565 Sep 18, 2008

    hey there, thanks again for all your help. i managed to sort it actually, it was one teeny tiny setting that i hadnt bad...

    I have another problem now and that is that what it IS printing is at least 6 cm in each direction away from where it needs to be!! and moving the parameters hasnt helped. still, its printing, so thank you so much for your time and patience! :-) I dont think theres too much that you can do about that! have a great day, thanks a lot ! :-)



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Clare.... are you putting the actual cd into the printer ?


Posted on Sep 18, 2008

Testimonial: "this was great advice, thanks loads x"

  • 1 more comment 
  • Roberta Smith
    Roberta Smith Sep 18, 2008

    yeah that was amusing but it's amazing what i've seen people do so i just could not help myself but to ask. Ok you mentioned the settings say cd. so i presume you are printing from the epson program. a couple options i can see..... go into the program and just look at the settings to see if something seems out of place (you aren't a rookie at using that program). the other idea would be to remove the tray (if it is made to be removed) and check for any dirt or things that should not be there.

    at first blush it sounds like the program has reverted to the default settings.


  • Roberta Smith
    Roberta Smith Sep 18, 2008

    guess i didn't notice you had a mac... if i read that right.... is there a way to confirm that the printer you are trying to use is in fact the default printer.... at this stage from what you have said.... you will need to reinstall the printer software again. then go in and fix the settings.

    I'll be away from the computer for about an hour (heck i'm a volunteer i can do that). please do let me know if that fixes it. if not i'll do some research on it. the other reason i suspect software is that as it appears you are saying the printer does recognize it... but perhaps the software was corrupted by the other printer install.


    P.S. feel free to send me a mac so i can learn on it too lol...

  • Roberta Smith
    Roberta Smith Sep 19, 2008

    you are welcome... a fixya rating might be in order tho...

    take care




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