Question about HP SCR,REPAIR,DL380G2,QTY5 265675-001

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Hello can you please help me? Isent my asus laptop away for repair and its been away since 27th august and now its 18th september and i am still waiting for my laptop to come back when i phone i dont get satisfaction from the customer service no matter how hard i try. they give al kinds of excuses saying now they are waiting for a part after all this time and i cant get any joy from them what do i do get my solicitor on to them tell me i am worried they have lost it.

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You should find out wether there's some kind of warrenty saying they have to return it after X days or months. If not, I guess you should dig some deeper, ask about more info about that part or something. And I don't know what that laptop cost you, but I do know that solicitors tend to be expensive, so I should keep that as a last resort.
I hope you get your laptop back!

Greetz,

Yannick

Posted on Oct 17, 2008

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