Question about HP Photosmart C3150 Printer
The light will
blink if I push the scan button, but nothing happens. If I try to
initiate a scan from the laptop, the error says that the device does
not support that function. I have downloaded the latest driver again,
but it makes no difference.
Thank you for any help you can offer.
Mac released v10.5.4 on June 30, 2008. The latest Mac driver on the HP site (http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&dlc=en&cc=us&lang=en&product=1146336) was dated January 2008.
If you are using / have used the "Full Feature Software", per the HP guidance issued at http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00652016&dlc=en&product=1146336, the All-in-One software should be uninstalled prior to installing an update to the operating system in order to prevent potential future issues. [This is included for your information, as if the product is on your system, it may help to remove it.]
It would appear that perhaps HP has not yet caught up with Mac on this one. I would suggest using the "Contact HP" link from the driver page listed in the first paragraph. The online chat is often fairly quick, especially if there is a definite answer (as in "we haven't updated that driver yet"). If there is a workaround, perhaps using a driver from another printer with some particular option(s) chosen, they will have it in their database. However, I believe that is the only manner in which this problem may be definitively resolved.
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Posted on Sep 18, 2008
Thank you SOOOO much! I had the same problem, but thanks to your post, was able to solve it!
Posted on Dec 01, 2008
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Posted on Jan 02, 2017
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