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My computer cant connect to my printer,. printer wont print or scan again.

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Check whether the usb connections are properly attached to the computer and printer.

for any further queries feel free to ask.
thanks

Posted on Sep 18, 2008

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Make sure the Lexmark OCR scan software (used to scan documents, convert into PDF file or create multiple pages into 1 file). The software is available on the installation disc that came with the printer.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to scan a document again to verify that the problem is fixed.



Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolve your problem, your rating will be greatly appreciated. Thanks.

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Cant scan on my lexmark x4690 it does print


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB-connected). Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB-connected). Then try to print again once the computer fully recognizes the USB connection.

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A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print/scan again.

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Test page


I had the same problem and being helped by HP operator.
first take the USB cable out of your computer, then put it off and then on again...it starts to print the test page again...then after the printer stops printing, put the just printed testpage face down on the scanner(glas) and press scan manually...after the scanning(you wait till that is finnished) and then put the printer off and on again....then connect the USB cable to the computer and that will stop the printer from printing the testpage every time you startup your printer....

hope it wil solve your problem, it did for me...

Dick van den Broek
The Hague
The Netherlands

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