Cart Alignment Will not align carts. Then comes back that "paper too narrow" When resettng and pressing buttons replied that "buttons are pressed" New cartidges do not solve the issue. Please advise.

alignment error usually means that one cartridge is not printing, or paper tray is empty.
try removing both cartridges then stamp each printhead on some folded tissue paper. You should get one solid strip of black ink with the black cart and 3 colour strips with the colour cart.
If you don't...there is your problem.

good luck

LC1000
www.inkbank.com.au

Do a powerflee of the printer..
take out the black cart. Unplugged all cables
including powercable. press and hold the powerbutton for 30 sec then put back the cable and the black cart.

1. Turn on the HP all-in-one.
2. Disconnect the USB cable from the all-in-one.
3. Press the sequence of front panel buttons below to initiate the print cartridge alignment process. The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.

a. Press and hold Cancel.
b. While holding Cancel, press On.
c. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons.
d. Press Cancel again.
e. Press Copies.
f. Press Paper Type.
g. Press Color Start Copy.
h. The alignment page will begin printing. If the alignment page does not print, repeat the button-press sequence in this step.

4. Once the alignment page is printed, place the page face down on the scanner glass and press Scan. The alignment is complete when the On light stops blinking. 5. Reconnect the USB cable.

I request you to perform the steps below to align the cartridge:
1. Load letter or A4 unused plain white paper into the input tray.
2. Press Setup.
3. Press 6, then press 2.

This selects Tools and then selects Align Print Cartridge. The HP all-in-one prints a print cartridge alignment sheet and aligns the print cartridges. Recycle or discard the page.

Bypass the alignment :

Press and hold the Enter button, and then press Menu

1. cancel the alignment .
2. try one cart at a time and only make a copy of a test document ...(press "select" if u get cart missing error ) ...only of the carts is causing the error
3. possible u have defect cart ..or the internal sensor could have gone bad (rare scenario )
4. get a replacement carts...

Try to align the cartridges again...
Steps to align : press the setup button.. > go to tools > align cart and clean cart

my printer only printed 1 page out of 3 so now it wont stop. it pulls the paper in and comes out blank. this will keep going unless i turn it off. how do i reset my printer?

You need to scan in the alignment page by placing it on the scanner and pressing "Start Scan". See "http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00652671&jumpid=ot_recdoc/c00652982/en_us/c00652671/loc:2&custom_solutionid=rd_c00652982&lc=en&dlc=en&cc=us&lang=en&softwareitem=mp-47462-1&os=2093&rule=9468&product=1146336".

Did you try cleaning the print cartridge nozzles.

Press Function once and up arrow 2 times
Press the right arrow once and the up arrow once
Press the right arrow once
Press Start/Memory button
It will print a test parttern page

Once you insert the new cartridge did the machine recognize the new cartridge? You had to press 1 for new

When 1 is selected you will get a prompt New Cart: OK?
OK press start.

If you selected NEW the display will show the alternating messages at right. Align Cartridge----1 Print 2 Set

Press 1 to print an alignment page

Hopefully, it will printed. Let me know one way or the other.

In the process of alignment there are two phases:

1. When the message comes to align the ink ..press ok and the page is printed out.

2. Once the page is printed then place the page on the scanner glass and tehn scan the same.

Follow these two steps in the same order and it will never give Align Ink Cart message again.