Question about Panasonic PanaFax UF-490 All-In-One Laser Printer

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Printing black page after faxing document

I faxed a document on our PanaFax UF-490 and the confirmation was a black page. I went to the fax machine I faxed it to at work and it printed our a Black page. You cannot see the original document. Do you know why this may the case? Do we need different toner? Is there a malfunction with the product?

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  • 284 Answers

Try a internal printout function6-4-start-

let me know how that looks. if that looks fine you have a static build up on the scanning glass.

if thats the case. lift the front pannel you will see 2 green plastic arms, pinch those towards each other and lift it wont come completly out, " if you see the toner cartridge you've gone to far" ... tilt the white plastic and wipe down the glass under neith this should fix your problem

Posted on Sep 22, 2008

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1 Answer

Panasonic UF-490 - Two streaks down page


Either the glass is scratched or the sensor has gone bad that is used to scan the image.  Are you using a document feeder or laying it flat on the glass?  If you are laying it flat on the glass then it is most likely a sensor going bad.  If you are feeding it through the document feeder it could be that the feeder itself needs to be cleaned, or the paper path through the feeder.
If it is the sensor you will need to send it out for repair.  There may be an option to re-calibrate the scanner in the software, that may help if the sensor has just degraded and not failed.
I hope that helps.

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1 Answer

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1 Answer

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for alsader1
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http://panasonic.co.jp/pcc/products/en/bfax/download/uf-6000/gdi/eng.html


for salva0804
you can not get copies of what you faxed out. you could print a com journal for future faxes

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