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The box needs to be reflashed. If you visit http://eko.4shared.com you'll find all the downloads`and documentation you'll need if this is a dbox2. If not then it's probably time for an upgrade as there is no new software for the dbox1. Good luck.
This is not the site for what you are looking for, you need the fta site. You can go to dss****** and search for any FTA sites, regarding the view sat. If you have anyone programming for you, you will need to take back. If you are trying to DIY then look for a FTA site that will teach you how to JTag your equipment. If im correct you may have to go inside to repair. If it does not reset then Jtag is the best option. I think dsstester or the other sites can help if you look in their forums. Hope this helps!