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Neff American Fridge Freezer leaking at bottom

We have acquired a Neff American Fridge Freezer when moving in to our new house. Every so often we get a big puddle of water under the fridge/freezer. I have tried to work out when this happens but there doesnt seem to be any particular time. Ive noticed that in the freezer there is a build up of ice on the bottom. I think that this is somewhat to blame for the puddles of water??? Im at a loss to be honest. Ive tried turing the temperature down and this seems to make a slight difference to the frequency of the puddles.
People keep telling me to unblock a tube???? I dont know where they mean. I cant find one.
Please help.....its driving me mad!

Posted by on

  • Skylinks Sep 20, 2008


    Leaking Problem. I have a Zanussi Freezone Fridge/Freezer. ZK
    56/38 RF ZEM GLY 80AA
    R134a. The fridge is at the top: the freezer is at the bottom. Every time the freezer door is opened some
    water leaks from the bottom of the door seal.
    There is a thin layer of ice on the bottom of the Freezer section. Inside the bottom food box there is a small
    amount of dust-like frosting. Otherwise the unit works perfectly. How can I stop it dribbling over the floor
    on opening the door?


5 Suggested Answers

SOURCE: American fridge freezer - sansumg rsh1dtmh

I had the same problem. There is a circuit board on the very top of the fridge/freezer. There is a 5amp quick blow fuse on there. Sounds like that has blown. Mine did for performing the same function. replaced it and all is good.

Posted on Feb 20, 2008

  • 143 Answers

SOURCE: Neff K3990 Fridge Freezer ice maker not working and water leaking out

Sounds like the water hose to the ice maker has come loose. Is it in warranty?

Posted on Jul 23, 2008

  • 4 Answers

SOURCE: side by side leaks out front door on freezer side

try checking the tube that water drains out , it could be plugged with crumbs or old partials of food and causing the problem, This has happened with my fridge at one time , affecting the defrost cycle of the freezer and dripping water out of the door, The tube was located under the crisper in the back of the inside of my fridge, Hope this solves your problem

Posted on Apr 19, 2009

  • 1 Answer

SOURCE: water leaking on floor from under Mod#TPH21PRS;TPH21PBS

Check rubber gasket around Freezer door it's probably hardened at bottom and probably not sealing properly allowing air (hot air from outside and heat from under refrigerator) to get in from beneath and causing condensation to build ice, than melt thusly occasional thawing and leakage. Gasket part number wr2yx525

Posted on Aug 13, 2009

  • 1036 Answers

SOURCE: bosch fridge freezer - ice build up and water leak from freezer

This is most likely a blocked drain pipe - blocked with ice that is.

Remove all the drawers in the freezer - and stack them up.
With the unit switched off and unplugged, undo the fixings on the rear pannel in the freezer (behind the drawers)
Remove it to see the evaporator coils etc.
At the base there should be a channel - and a hole leading to the drain pipe. This needs unblocking wih a thin flexible cable. -net curtain support wire is ideal, and cheap. or use a short length of insulated cable.
Check it comes out at the rear of the unit onto the evaporator container - situated on top ofthe compressor.
Replace everything and switch on.

Posted on Sep 08, 2009

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