Question about NorStar Meridian M7310 Phone

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Caller id only displays after i pick up the line

Running a 3x8 nortel system with M7208 and T7208 phones. Caller id only displays after i pick up the line. Is there a fix for this?

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  • redcross09 Mar 09, 2009

    I have the same problem! My co-workers do not have the same problem, I think it's just my phone.

  • Anonymous Mar 17, 2009

    how to install m8 caller id on 8x24 norstar dr5.1

    thanks

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It is a progrsamming issue that can be fixed where are yuou located?

you can call me at 3107016774

Posted on Sep 21, 2008

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1 Answer

Is there a way to setup caller id on a Nortel system that show when the phone rings


In system programming, you can select whether the display is the name, number, or line.

F**CONFIG
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enter extension #
skip Line Access, Capabilities, Name, User Preferences
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skip Feature Assign
at 1StDisplay use CHANGE softkey to toggle to NAME.

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Nortel Norstar M7208 always reads "Calls For You". What can i do to clear display?


This is Caller ID log

FEATURE 812 View Call Log
FEATURE 813 Manual Call Log
FEATURE 815 Deletes Call Log Items


To have no log see your office administrator or call your local tech to De-program your phone from the system log.

Nov 28, 2012 | NorStar M7208 Corded Phone

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On our 3 line Nortel T7208 it is showing 2 of the lines are in use, they are not, how do we clear these?


Reboot phone system or pull the jumpers off and re punch down to KSU.
Lines need to be programmed a Supervision Disconnect = YES both on phone system and the carrier, call a tech in to do this/check and also put in a repair ticket with the carrier to do same.
Supervision Disconnect monitors the lines to when you hang up it knows to release the line. Muck like back in the day you could hangup on that crank caller, pick up the phone a aminute later and he was still there.

Aug 07, 2012 | NorStar M7208 Corded Phone

1 Answer

All 3 phone sets have no dial tone and arrows to each of the 8 lines are flashing. The caller ID window is blank - no info. The telephone line is working as I am receiving faxes - help?


This usually means the PBX unit is booting up.

Try power cycling the PBX unit. If that does not work, there is some hardware failure on the PBX.

Feb 28, 2011 | Nortel Meridian M7208 Corded Phone

1 Answer

M7208 call display not working hot sure how to program it. when calls come in it does not show who is calling


So is the display not working or are you trying to set up caller ID?

M7208 phones were delivered with the very first Nortel systems and if you have one of those, you're not getting CID. The CICS cabinet or higher requries a CID trunk card and IIRC 5.0 or higher software. If all of those are in place, as a minimum you can press FEATURE 811 to display CID info.

Carl

Feb 05, 2011 | Nortel Meridian M7208 Corded Phone

1 Answer

Caller Id function...How do I turn it on?


You dont normally have to "turn on" caller ID on a phone capable of displaying caller ID.
However, the caller ID data the phone has to pick up off the phone line when a call comes in is normally an additional (paid for) service from your telecomms provider.
Have you specifficlally requested the caller ID service from your telecomms provider ? If so, have they confirmed it is now up and running ? Are you sure your phone is caller ID compatible ? Can you borrow a phone from somebody, that you know dsiplays caller ID and try that phone on your line ?
If the answers to these questions is yes, then you need to report this as a fault to your telecoms provider who, so long as the answers to the above questions really is yes, wont charge you for rectifying the problem.

Sep 30, 2009 | Lands Phones

1 Answer

How do you set up caller ID on a Norstar M7208 phone with 4 lines?


There are a few other things you need before it will just work on your phones. You need to get Caller-Id activated by your carrier on each of the 4 lines. You also need to make sure your system has a Trunk card capable of Caller-Id. The card in your systems should be labeled CID.

After this you still need to program the lines for Caller-Id in the configuration section of programming.

Jul 23, 2009 | NorStar M7208 Corded Phone

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Need Caller ID displayed on Nortel StarTalk Flash/M7310


A question: -> does your phone ring? -> what software are you running on the system? If you know this will help a little in giving you more information. There is a Feature that you can dial if your phone rings... when there is a call coming in, dial FEATURE 8 1 1 You can even make this a button rather than dialing this feature code everytime: -> Feature * 3 -> press the button that you want to program -> dial Feature 8 1 1

Jul 16, 2009 | Nortel T7316E 2-Line Corded Phone

1 Answer

Unable to use conference button


Here are the instructions for making a conference call on a Norstar system.

Conference [Feature] [3]
  • Establish a conference call between yourself and two other parties.
    1. Make or answer the first call.
    2. Put the first call on hold.
    3. Make or answer the second call.
    4. After the second call is connected, press [Feature] [3].
    5. Press the line or intercom button of the first held call.
    6. Press [Rls] to end the conference call
  • To remove yourself from a conference permanently (unsupervised conference):
    • Press [Feature] [7] [0]. The other two callers remain connected. (Some external lines may not support this feature.)
  • To put a conference on hold:
    • Press [Hold]. The other two callers can still talk to each other.
  • To split a conference:
    • Press the line or intercom button of one caller to consult privately while the other caller is on hold. To re-establish the conference, press [Feature] [3].
  • To disconnect one party:
    • Press the line or intercom button of the caller you want to disconnect, then press [Rls].
    • Press the line or intercom button of the remaining caller to resume your conversation.
  • To independently hold two calls:
    • Press the line or intercom button of the first caller, then press [Hold]. The second caller is automatically put on hold. To re-establish the conference, retrieve one call from hold, press [Feature] [3], then retrieve the second call from hold.

Mar 11, 2009 | Nortel Meridian M7208 Corded Phone

3 Answers

Nortel M7310


Your M7310 phone does not have caller ID. The phone system can have caller ID and there are a few different options you could have for phone system and caller ID packages. You should try to find out which Nortel phone system you have and possibly what type of Caller ID unit.

I suspect you cannot do what you are looking for because as I mentioned, the phone itself does not have caller ID and only displays what the phone system tells it to. It is more complicated for a caller ID system to store a list of previous calls when you have multiple lines and multiple phones. Would you want to see a list of every call that has come in, just the calls that rang at your station or just the calls that rang and you answered at your station.... BUT... this may be ansered in a user guide specific to your phone system or your caller ID interface.

Oct 25, 2007 | Lands Phones

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