Question about Xerox WorkCentre Pro 412 All-In-One Laser Printer

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Printer wont pick up paper

Printer won't pick up paper from the tray . It tries but it won't pick it up and then it says there is a paper jam(0) but there's not and the paper supply won't let me bypass the casette to go to a different paper supply. All the rollers have been replaced. I need to cancel the saved job from a fax trying to come in. HELP ME PLEASE!

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In my experience with these little monsters, I found that sometimes toner drops from the developer unit to the paper transfer area and blocks the paper sensor, you will have to unplug it and remove all (drum unit, Developer unit and drawer) and check the sensors along the way up from the drawer along the paper path leading to the actual drum area, and only with a vacuum Preferably a shop Vac that has enough suction, Home Vacs aren't strong enough. Good Luck

Posted on Sep 18, 2008

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Posted on Jan 02, 2017

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