Question about HP Officejet 7210 All-In-One InkJet Printer

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Copying on my 7210 hp all in one

I get a solid black line 31/4 inches down the left side of my copies.

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Are you feeding in the copies from the Automatic Document Feeder? Open the top of the flat bed scanner and look to the left you will see a small piece of glass that is used for the ADF and then you will see a large piece of glass that is used for the flat bed scanner. Clean the small piece of glass used for the ADF and let it dry before trying to use the copier again. Test the copier and see if the gray line is still there. if you are using the flatbed portion of the scanner, clean the larger glass on the scanner and as before let it dry before trying to use the copier again and then test the copier.

Posted on Nov 12, 2008

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When making copies, only a part of the document prints; the rest is solid black.


Solid black in a copy typically means that the scanner is partially blocked. Open the top, where you'd place a sheet to be copied, and examine the small strip that runs down the side (left, most likely). See if it's clear, or if something is covering part of it.
Most copiers don't use the full size scanning plate for copies, but use a strip that scans the paper as it moves across it. If something blocks part of it, you get the black area.

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It could be 2 things...

1. Your scanner glass is dirty...open the doc feeder and clean the glass. probably Wite-Out.

2. A segment of your scanner assembly lamp is burned out. Not good, uneconomical to repair.

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Please use the link provided below to download the user guide. The user guide and the troubleshooting guide will have detailed steps to solve this issue.

http://safemanuals.com/user-guide-instructions-owner-manual/HP/PSC%201510-_E

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good luck,
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