Question about Franklin Covey PlanPlus 4.0 for Windows XP (733065300005) for PC

2 Answers

PlanPlus Constantly Crashes Outlook

Hello,

I have Franklin Covey's Plan Plus (version 5.0) installed on Microsoft Outlook (2003). I have had occasional crashes from the 'get go'. Recently, Plan Plus crashed Outlook and I can no longer even get the Plan Plus menu bar to show up in Outlook. Also, I can't get to the Plan Plus view any other way.

I have tried repairing the installation (under add/remove programs) and it does nothing.

Any suggestions?

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  • 4 more comments 
  • Anonymous Nov 10, 2008

    I have the exact same problem, except I have Windows 2007! I'm going to have to revert back to my paper planner pages.

  • Anonymous Nov 21, 2008

    Same problem - constant crashes. Too bad too - I was starting to like the product but there is no way I'm going to purchase it now that my trial is up.

    You would think by now that Franklin Covey would be able to put out a stable product. I tried this add-on a few year ago and had the same problems.

  • davidp988 Feb 01, 2009

    I have the exactly the same problem with the latest version. Since day1 it keeps on crashing my Outlook. I contacted support, but everytime they come back with the same suggestion - Remove the software, run installer cleanup utility, run outlook diagnostics, re-install the software (done it 5 times) ... bla bla bla. If I remove the software, my outlook is totally stable.

    I really wasted my money. I would also not recommend it for anybody ...

  • Ecksmn Feb 13, 2009

    I too have the same issue.  Now windows gives me crash reports saying the FranklinCovey is what caused it.



  • Anonymous Mar 18, 2009

    I've used many versions of PlanPlus over the years on many compueters and they've always managed to find a fix. I have this problem too but it's only been for the last few days, my upgrade to 5.0 functioned fine for several weeks. I'm wondering if it's related to a recent Windows update?

  • Anonymous May 15, 2009

    Excellent thanks Russlike, this fixed it for me

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I was having the same problem. I launched outlook in safe mode. start run outlook /safe. After starting outlook went to the help menu and selected the about microsoft outlook. Click the disabled addons button, enable the the planplus plugin. Close outlook and open it normally. this fixed this issue for me.

Posted on Mar 11, 2009

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Thanks Rus
it really helped

Posted on Jan 16, 2013

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