Question about Fisher and Paykel GWL11 Top Load Washer

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Too many suds

Had error 37 - but now washer states too many suds - fisher paykel

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  • Anonymous May 24, 2009

    our Fisher Paykel washer keeps getting tons of suds built up in it. We have hadded water and ran it through its rinse cycle a couple dozen times and had no luck. I am ready to throw the stupid thing out.

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Most probably a blocked or partially blocked pump.

Posted on Sep 20, 2008

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Error #37 is a pump blocked error. Says that machine has not drained out. Check that the pump is not blocked (by removing the top, agitator and basket) or that the drain outlet is not too high. ( maximum height for drain outlet is 7'). If you do end up throwing the thing out, I'll give you something for the motor controller circuit board as I think mine is faulty.

Posted on May 29, 2009

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Posted on Jan 02, 2017

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Fisher Paykel GWL11- US Washer


- Motor control module fault:
Fisher and Paykel washing machine error 1:
Primary Source: Motor control module.
Action: Replace motor control module.

3 - Motor control module fault:
Fisher and Paykel washing machine error 3:
Primary Source: Motor control module.
Action: Replace motor control module.

9 - Size setting fault:
Fisher and Paykel washing machine error 9:
Primary Source: Motor control module.
Action: Reset machine size as per service manual instructions. If fault repeats replace Motor control module.

10 - Temperature Sensor (Thermistor) Error:
Fisher and Paykel washing machine error 10:
Primary Source: Thermistor.
Action: Replace Thermistor.

11 - Pressure Sensor Fault:
Fisher and Paykel washing machine error 11:
Primary Source: Pressure Tube.
Action: 1 - Empty all water from the machine. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube (blow down the tube is necessary). 2 - If fault repeats, replace Motor Control Module.

12 - Flood Protection Error:
Fisher and Paykel washing machine error 12:
Primary Source: Water Valves.
Action: If the water valves are on continuously, check that the water valves turn off mechanically by disconnecting power to the machine.
Secondary Source: Pump System.
Action: Check pump for blockage and drain hose for correct height(end not immersed in water) or kinked.
Tertiary Source: motor control module.
Action: If water valves are been driven on electrically, replace motor control module.

36 - Water Leak Fault:
Fisher and Paykel washing machine error 36:
Motor control module has needed to top up the water level more than 4 times during wash/rinse cycle. Most likely cause is waster siphoning out or the machine has developed a leak.
Primary Source: Drainage system.
Action: Check that the hose is not less than 850mm from the ground
Secondary Source: Pressure tube.
Action: Make sure the pressure tube is fitted correctly and doesnt have any holes.

37 - Blocked pump:
Fisher and Paykel washing machine error 37:
Primary Source: Drain System.
Action:
1. Check that the drain hose has not been kinked.
2. Check the length of the hose. 1m is maximum extension.
3. Check drain pump winding for open circuit.(Note: Pumps are fitted with a thermal cut out and will reset after cooling)
4. Check for physical blockage to pump and hoses.

38 - Pressure Sensor Fault(empty reading during wash cycle):
Fisher and Paykel washing machine error 38:
Primary Source: Pressure tube.
Action: Check if tube is fitted correctly, check for blockages or holes in the pressure tube.
Secondary Source: Motor Control Module
Action: Replace the module.

39 - Pressure Tube Fault:
Fisher and Paykel washing machine error 39:
Same as fault 38.

40 - Bowl Dis-engage Fault:
Fisher and Paykel washing machine error 40:
Primary Source: Mechanical.
Action:
1. Check that there are no clothes or other foreign objects preventing the clutch from re-engaging. Excessive suds can also stop the bowl rotating.
2. Check the clutch splines for physical damage.
3. Check that the pressure tube has not come off, kinked or blocked(blow down the tube.
Secondary Source: Motor Control Board.
Action: Change Board.

43 - Out Of Balance Switch Fault:
Fisher and Paykel washing machine error 43:
Motor control module has found that signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is disconnected.
Action:
1. Check the level of the machine.
2. Check wiring to the switch.
3. Check switch for continuity and corrosion.

44 - Water in Bowl During Spin:
Fisher and Paykel washing machine error 44:
Primary Source: Drain system.
Action: Check for blockages/kinks in drain hose and function of the drain pump.

48 - Hot and Cold Inlet Valve Incorrect Signal:
Fisher and Paykel washing machine error 48:
Primary Source: Wiring.
Action: Check the wiring.
Secondary Source: Inlet Valves.
Action: Check the resistance of the coils.
Tertiary Source: Motor Control Module.
Action: Change Module.

49 - Cold Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 49:
Action: See fault 48.

50 - Hot Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 50:
Action: See fault 48.

51 - Diverter Valve Fault:
Fisher and Paykel washing machine error 51:
Primary Source: Blocked diverter valve.
Action: Check for foreign objects in the valve.
Secondary Source: Motor Control Module & Diverter Valve
Action: Plug the machine into the power point but off at the control panel. Check voltage on the plugs at the diverter valve. If voltage around 230V, change diverter valve and motor control module

Oct 07, 2016 | Fisher and Paykel Washing Machines

2 Answers

Code 37 -


Hi,

To my knowledge, Error Code 37 on a Fisher & Paykel machine refers to "drain fault" which could either mean that the drain valve will not open or that the drain pump will not run. The easiest user intervention that could be performed is to check for any blockage/clog at the drain filter, drain pipe, drain pump impeller and drain valve.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Jul 16, 2008 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Error Code 37


I just had the same problem and I have worked out that the draining hose was blocked. just took the end off and hosed the obstruction back out the end. solved. I hope yours is as easy to fix.

Oct 16, 2010 | Fisher and Paykel Fisher Paykel Intuitive...

2 Answers

Code 37 on Fisher & Paykel Washing machine - water does not pump


Four main things are associated with this error: pump system, including the hoses; wiring; motor control module; and diverter valve. See the attached pages for details.


Attachment: FP_Washer_Smart_Drive_Diagnostics_Error_Code_37.pdf

Good Luck

Mar 22, 2009 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Screen has code 37 on it


Hi, welcome!
Code 37 is a "pump blocked error" code. Typically this code is triggered when the machine does not sense a change in the water level when called for. Check for debris caught in the pump, either in the impeller for moving water or in some cases, the external cooling fan impeller (exposed underneath the machine) gets snagged with a piece of fabric softener sheet (such as "bounce") and this will stall the pump and trigger a code 37.

I hope you find this info useful and thanks for using Fixya.

Jan 26, 2009 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Fisher and paykel intuitive error code 37


Dear chopper667,
ngfam1 here for you!
I am happy to be of assistance!

Try unplugging the washer and then rebooting it after 3 minutes!
If this fails,
here is a good service that I recommend to my customers,
in our 65 year old appliance business!

A&E Factory Service
1-800-905-9505 -(IN U.S.A.)
They are open to make appointments 7days/24hours
A&E is factory authorized service for most brands!
Including warranty work!!!
They will help you, and all will be well!

Good luck!
You will be fine now!

Thank You
Bless you,ngfam1

Aug 26, 2008 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Fisher & Paykel GWL10 US won't spin


its possible that the pump is either going bad or there is somethin gin the pumps/sump assy. on this model the unit generally tends to shut down when the pump overheats, and will only restart when the pump cools off, a warnig obout replaing hte pump if need be is the pump is actually 220v. you MUST UNPLUG MACHINE BEFORE SERVICING. its a foriegn brand remember so theres abuncha wierd wiring and the pump is one of them!

Mar 25, 2008 | Fisher and Paykel IWL12 Top Load Washer

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