Question about Vivitar 100-400mm f/4.5-6.7 Series Lens

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Lens won't work with my cameral any more

I have had the lens for about 2 years. the first year it worked great, but I went to use it the other day and it will not work with my camera anymore. When you try to auto focus it won't even respond. My smaller lens(18-55) works fine. So, I know it is not the body of the camera(Canon).

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  • lgsh Sep 19, 2008

    My cameral is a canon elan. It is an older35mm film version. The lens is a vivitar 200-400. It has a white body and is autofocas. No error messages.

  • milena_jakim Feb 24, 2009

    I got Vivitar digital camera model 8300 s .
    8.1mega pixel , just dropped it on the floor , , the power is coming on ok , can view pics ok , but but can't take new pics , on the display its says ERROR 2 AND the lenses is not moving or making noise as it was before , does anyone know what could be wrong ? thanks

  • homeon64 May 11, 2010

    what kind and size is the lens and what kind of canon-do you get any error messages? need more info on what your camera is doing

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Clean camera lens and body contacts with a pencil eraser,be sure to hold the contacts face-down to prevent eraser rubber from falling into the body and vigorously scrub the lens contacts with the eraser.
Check batteries
Check switch on lens

the other suggestion would be to see if the lens would work on another camera, if it doesn't well then you will know its the lens and not the camera.and then my friend my advice is to send it in.

Posted on Sep 22, 2008

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Posted on Jan 02, 2017

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My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


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That's a really odd fault and to be so specific in focal ranges is a further oddity which makes me wonder if it's the mount having a slight bit of movement (slop) in it.

I have that very lens and use it regularly about a year ago I sent it to Canon for some minor service when it came back it had a different "feel" the lens was tighter in operation.

Would it be possible you need to clean the gold contacts on both the lens and body (I know you said it wasn't the contacts) with a red rubber eraser making sure not to get the rubber dust into the sensor area. Then watch the lens as your shift through your focal lengths to actually see if the lens is moving slightly between the lens and body. Make sure the lock is in tight with a distinct click, if all this fails then I'm sure a trip to Canon is in order, it's a great lens and worth the repair.

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Good luck, and please take a moment to rate my reply.

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