Question about SanDisk Sansa m240 MP3 Player

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Sasa m240 First it was plying all right then it stopped I thought it needed new battery but now it will turn on to the sansa scren then shut off. HELP

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Dec 10, 2008

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1 Answer

My sasa froze will not turn off


Take the battery out, then put it back in again. It should be OK when it reboots.

If this helped, be sure to hit the "thumbs-up" for me.

If not, post back what happens after you reboot and we'll take it from there.

Dec 27, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

BATTERY LOW, POWERING DOWN! SANSA M240


Hey,
Try these steps, if they aren't of any help, you may have to have the vendor replace your mp3 player.
SOLUTION 1 - Reset the device. 
1. Press and hold the Power/Menu button for approximately 20 seconds. 
2. Release the Power/Menu button. 
3. Press the Power/Menu button again to turn on the player. 


SOLUTION 2 - Power cycle the device. 

STEP 1 - Remove the battery 

STEP 2 - Power cycle the player 
1. Connect the device to the PC. 
2. Leave the device connected for about 2 minutes. 

STEP 3 - Turn on the device 
1. Disconnect the player from the PC. 
2. Insert a fresh AAA battery into the player. 
3. Turn on the player. 

Jan 16, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa m240 player plays maybe one song with new batteries


Mine's a clip, but same problem. When I plugged it in, we compared it against my sisters, and a file was missing. See if anyone you know has the same player, and try to transfer the file if this is the same problem as mine

Dec 18, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

I have a sansa sandisk mp3 player. when i bought it it was working excellent.but all of a sudden it stopped working.this mp3 has no reset button i do not know how to fix the problem. sansa sandisk...


1. Are you able to turn it on ?
If so, press the the "power on" button the second time to activate the menu.
Still no luck ! Try putting in a new battery and try again.
2. You cannot "reset" anything.
3. Open up "windows explorer"
4. Scroll down the left pane of the window till you see the "sansa" removable disk
5. Right click it and select "format"
6. After formatting, try adding your files back again.
7. Use the >= button on the player tp play the songs.

Hope this has been helpful to you.

Aug 29, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Regarding sansa battery


Battery is rechargeable by plugging into computer. 19 hours is probably not right - more like 8 or 9.

Sansa's website has manuals, faq's and more at:
http://www.sandisk.com/sansa/#/support-0/
make sure you pick Sansa "Fuze" for the m240 series

-Tha Mp3 Doctor

May 24, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Screen frozen when powered on


turn it off, take out the battery, then replace it, turn it back on. see if this helps.

Mar 15, 2008 | SanDisk Sansa m240 MP3 Player

5 Answers

Stuck in "sandisk initializing screen"


To those that are having problems with the MP3 player not being recognized. With Windows XP there is a little Icon on your Systems Tray that is called the "Safely Remove Harware Icon". Not using this Icon when unpluging MP3''s or zip drives can cause your PC to no longer recognize it. Toshiba Satellite laptops are known for this, others probably have the same problem. The solution here is to install the latest update of the ACPI Flash Bios for the Toshiba Satellite computer. Maybe this is also the problem with other PCs. To prevent these problems allways click on the Safely Remove Hardware icon before removing the MP3 player or any USB flash drive
1 With your m240 set to MSC and connected, go to "My Computer" and "right click" on the "Sansa m240" icon and select "Properties"
2 In that window, select the "Hardware" tab
4. In that "All Disk Drives" window, highlight the "Sansa m240" drive and select "Properties" (at the bottom)
5. In that window, select "Policies"
6. And there, set it to " Optimize for Quick Removal" and click OK and OK again

Dec 02, 2007 | SanDisk Sansa m240 MP3 Player

2 Answers

Sansa MP# m240


I returned mine to Walmart and they exchanged it for one that works perfecto

Feb 17, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

New SanDisk Sansa m240 MP3 Player


there are 2 usb choices on the sansa m240 one is msc the other is auto detect. msc is for downloading new upgrade software i beleive , because thats the setting sndisk has you set it on to download new upgrade software .it stands for mass storage class .it may need to be on auto detect .

Dec 24, 2006 | SanDisk Sansa m240 MP3 Player

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