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I put a new ink cartridge in my printer and when I try to align the cartridges it does it for about 15 seconds then quits. I've shut the machine off and cleaned the contacts of my new cartridge twice and still this is happening. Any advice you could give me would be welcome! Thank you! Ann

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Normally, you have to replace both ink cartridges to complete the alignment.

I'm assuming it's an HP.

Posted on Sep 18, 2008

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