Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Brother 240c It keeps giving a message unanle 30 and sometimes unable 50 no matter what I do the message wont go away. What can I do to get this up and working?

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  • chua2910 May 11, 2010

    clean unable


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I got one of these from a friend who couldn't get theirs to work. I got an error message that alternated between "print unable 50" and "print unable 30". I called Brother and checked on-line for a solution. Nothing helpful. So I took it apart, (after unplugging it from the power outlet), just a few screws and snap locks really, wasn't too hard. When I got the black case, the body of the MFC, off I found a clear guide ribbon that rests in a track on the back of the print head resting on top of the print-head assembly. I put the ribbon back in the track and reassembled the MFC. I think a bad paper jam pushed the ribbon out of the guide track on the print head . All the errors are gone. There are no instructions for the dis-assembly, but its not hard.


brother 240c - a18573f.jpg The screws, (8-10 screws in all), aren't hard to find, just the two screws hidden under the open hinge as shown here. You have to unplug some circuit connectors too. This method is best done by someone comfortable with taking the MFC apart.

Or if you have small hands, you could probably get it to catch with your fingers in the opening for the print head as shown above, but I didn't get it repaired that way. Good luck. Post the results if you try to fix it.

Posted on Sep 28, 2008

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