Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer

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Kodak aio printer 5300/software problem

My problem is the software that came with the printer can not download onto my computer (windows xp) coming up with error codes everytime the download gets to the Microsoft.Net Framwork part of the download. Then I get a error message that a setup package could not install.

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  • jimmyad232 Sep 24, 2008

    I have the aio icon but when I try to access it all I get is an error box.

    I can get to it by easyshare but the colours are all wrong in the photo's.

    I have only had the printer for 1 month and am very dissapointed.

  • jimma718 Jan 16, 2009

    it wont download and if one time it did and when tried to print something, it ask me to turn on my printer?

  • willieandpoo Jan 16, 2009




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Greetings Jackie,

Sounds like you have a failed .netframework installation. This is a Microsoft feature, but is delivered during installation of Kodak software as well. To fix this, do the following.

1. Open the Control Panel.
2. Double-click Add / Remove Programs (Windows XP only).
3. Select Microsoft .NET Framework 2.0.

    IMPORTANT: If other versions of Microsoft .NET Framework are listed, do not perform this operation on those other versions. Follow this procedure ONLY for Microsoft .NET Framework 2.0.
4. Click Change / Remove.
5. Select Repair, and click Next.
NOTE: A progress bar shows the repair progress.
6. After the repair is complete, make sure the Restart the computer check box is selected, and click Finish.
7. After the computer restarts, start the KODAK AiO Home Center software.
IMPORTANT: If the KODAK AiO Home Center software fails to start or continues to display an error message, completely uninstall Microsoft .NET Framework 2.0 and do a clean reinstall KODAK AiO Home Center software. The Microsoft .NET Framework 2.0 will also be reinstalled with the KODAK AiO Home Center software.
    1. Follow steps 1 - 4 above.

    2. Select Uninstall, and click Next.
      IMPORTANT: Uninstall ONLY Microsoft .NET Framework 2.0. If other versions of Microsoft .NET Framework are listed, do not uninstall them.
    3. Restart the computer.

    4. Perform a clean re-installation of the KODAK AiO Home Center software:
      a. Disconnect all USB devices from the computer, including the Kodak EasyShare all-in-one printer.
      NOTE: Do not disconnect your mouse or keyboard.
      b. Uninstall the Kodak EasyShare 5000 series all-in-one software:
        i. In the Control Panel, select Add or Remove Programs (Windows XP).
        ii. Select one of the following software programs from the list of currently installed programs, depending on which one appears in your list:
          • Kodak EasyShare software
          • Kodak all-in-one printer software
          • Kodak EasyShare 5000 series all-in-one software
        iii. Click Change or Remove (Windows XP).
        iv. When the Install Wizard appears, click Next.
        v. Depending on the issue(s) you are experiencing, do the following:
          • If you are experiencing errors with the Kodak EasyShare software, such as a Tricode, in addition to errors with the KODAK AiO Home Center software, select Remove, click Next, and follow the on-screen instructions for removing the software.
          • If you are not experiencing errors with Kodak EasyShare software, select Modify to uninstall only KODAK AiO Home Center software, and click Next.
        vi In the Custom Setup window, select Remove from the drop-down menu for the Kodak All-in-One Printer, and click Next.
        vii. In the Ready to remove the program window, click Next.
        viii. In the Uninstall Complete window, click Continue.
        ix. Restart the computer.
      c. Delete the files and folders that can interfere with the installation:
        • Printer folder in C:\Program Files\Kodak
        • Both the Eastman Kodak Company and KDS_Kodak folders in C:\Documents and Settings\All Users\Application Data
        • Kodak 5000 Series AiO folder in C:\Documents and Settings\All Users\Application Data\Kodak
        • Printer folder in C:\Documents and Settings\All Users\Application Data\Kodak\EasyShareSetup
      d. Run Disk Cleanup.
        i. Open My Computer.
        ii. Right-click Local Disk (C:) and select Properties.
        iii. Click the Disk Cleanup button.
        iv. When the Disk Cleanup for (C:) window appears, select the Temporary Internet Files, Recycle Bin, and Temporary Files check boxes.
        v. Click OK , then click Yes to delete all files and begin the Disk Cleanup.
        vi. When the Disk Cleanup is finished, click OK in the Local Disk (C:) Properties window.

      e. Shut down all background applications.
        i. Select Start > Run.
        ii. Type msconfig in the Open field, and click OK.
        iii. Select the Startup tab.
          IMPORTANT: If not all the applications in the Startup Items list are selected, write down which applications are selected so you know which ones to turn on again later.
        iv. Click Disable All , then click OK .
        v. When prompted, restart the computer.
      f. After the computer restarts, insert the KODAK EASYSHARE 5000 Series All-in-One Software CD into the computer CD drive to begin the installation.

      g. During the installation process, when prompted, select to search for an updated version of the software on the Kodak Web site and install the updated version.

      h. Before restarting the computer again, turn on the background applications.
        i. Select Start > Run.
        ii. Type msconfig in the Open field and click OK.
        iii. Select the Startup tab.
        iv. Under Startup Items:
          - If only some items were originally selected, select the check box in front of the items that you noted in Step e-iii.
          - If all background items were originally selected, click Enable All, and click OK.

      i. Restart the computer.
      Once restarted, you should be OK.If not call our 800 421 6699 and they will help further.
      Best Regards,
      Ron Baird - the friendly Kodak guy

Posted on Sep 22, 2008


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