With one minute left in the cycle the door popped open but display says door is locked. If I push the button inside it makes noise like it is going through the motions but does nothing.
Repair was just here yesterday for a leak and all he said was we are using too much soap because it is environmentally friendly and suds's more to make up for the lack of enzymes to clean. He only did a diagnostic.
I went to appliancepartspros.com. and there was my problem word for word. I then called the GE repair man who came a day earlier and did nothing for us. He'll be back on Monday to fix the problem that I solved for him.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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Need to take inside door panel off and look at inside door latch. The locking rod probably broke at door latch. Or it lucky unhooked. To find whice rod it is. You may need to cut hole in platinum sheet near door latch. Then move one left to right. One will lock it and one will open door. Then check to make sure both ends are connected on the lock rod. Almost sure it is the small plastic piece broken of door latch. And when taking inner door panel off. Make sure all screws are out. And use flat screw driver next to plastic tabs to pop them out. If careful everything will go back together easy.
One of the door latch arms or the latching mechanism inside the oven have broken. you may have to buy a complete door lock / latching assembly . Might not be worth it. Check with your nearest parts supplier.
The machine knows it dint't finish the washing cycle, and, because it may be possible that water is still a lot inside, the door is locked. If you are shure the door can be opened without the water coming out by the door, simply disconnect it from the electrical supply and wait a few minutes until the door unlocks. (you will hear the unlock click)
Turn OFF the main power supply to the machine .After 7 minutes the door will get unlocked irrespective of level of water in the tub. As long the power is going to the machine the lock will not open.
try to hold in on the oven light switch plunger that the door would hit if it was closed properly. what you probably did was to pull the door open while it was trying to lock. once you hold the plunger in, then hit the clean cycle again and then push to cancel button to get the door latch to unlock the door. it may take a minute or two but that should clear up the error code and let you use the oven again. next time if you push the clean by mistake, just let it go and then when it says "locked" just push the cancel button. it will unlock and be ready to use.
A year later! I experienced the same problem this morning - exactly as you, Bessie24, stated. I could hear a faint humming sound and thought the lock mechanism was still trying to complete its locking function. It would know the lock function was completed when the lock trips the wee (micro) switch. I reckoned if the female portion (with switch) were a tiny bit loose, the switch might not trip, so I loosened then tightened the two screws attaching it to the carcass of the washer (as opposed to the door part) while pushing upward on the same part. This fixed my problem and i hope many others find this procedure useful.
hi alot of people have been having this same problem with either the door locking before clean cycle and not opening or it goes through clean cycle and then the door is stuck shut and wont open. You could try this it sometimes works before you press start push the door shut and keep pressure on it i mean lean on the door so your pushing it shut further than it is now then whilst putting pressure on the door try pressing start button again if it then starts cleaning cycle keep pushing door for about a minute then gently let go of the door. This should then allow it to go through clean cycle but remember when clean cycle has finished dont try opening the door strait away as you will then have the problem door stuck and wont open you need to let the oven cool down before the door will open. If after pushing the door shut a bit further you still have problem then the only thing you can try is switching off at mains for 24 hours this should release the lock let me know how you get on ok