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Hi, My canon iP1500 printer is not recognized by my Dell comp and won't print. I tried re-installing the software, but this has not solved the problem. Any ideas? It cannot find the necessary software. Tks, Penny

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  • pad1 Sep 18, 2008

    Hi,
    My canon iP1500 printer is not recognized by my Dell
    comp and won't print. I tried re-installing the software,
    but this has not solved the problem.
    Any ideas?
    It cannot find the necessary software.
    Tks,
    Penny

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7 Answers

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Check to see if the printer cable is securely attached at both ends (not too loose).

If you right-click My Computer> Select Hardware> Device Manager> Click on the + next to Ports (COM & LPT) and then right-click the devices there and select properties, what do you see in the status box?

Posted on Sep 18, 2008

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Hi,
Download printer driver from Canon Support, select OS (wjnodws xp, vista) and select driver.

Posted on Sep 18, 2008

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Brand new printer or has it worked in the past?

If you wish you can get Toll-free live technical support Monday through Friday 10:00 AM ET to 10:00 PM ET (excluding holidays) at 1-800-828-4040

otherwise if it worked in the past try doing a system restore to when it was working.

START>CONTROL PANEL>PERFORMANCE AND MAINTENANCE>SYSTEM RESTORE

Posted on Sep 18, 2008

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Please use this link and choose the OS then download the drivers ...

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=357&modelid=10236



Does the printer have any blinking lights...

Posted on Sep 18, 2008

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Switch off the computer and insert the usb cable of printer at the back side of C.P.U that means in the motherboard usb port..Now start the pc and it should recognize it..If still  persist the problem then change the usb cable..
If your are unable to find drivers and printer is recognize then let me know,so that I can provide you the drivers and software link for your printer..

Posted on Sep 18, 2008

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To download thelatest software for ur device the link is given below.:

http://software.canon-europe.com.

Posted on Sep 18, 2008

  • masterexpert Sep 18, 2008

    if ur device is not getting recognized by ur pc follow the steps to solve ur problem:



    1)right click the my computer icon

    2)click properties and then click hardware n go to device manager.

    3)uninstall all usb ports and then scan for hardware changes

    4)ur pc will detect your printer and ask for printer drivers

    5)re load drivers and your pc will communicate with your printer

    6)for reloding install the cd follow the instructions on the screen and click next

    7)restart when the printer is loded.connect the wires and cords properly



    for any further queries feel free to ask.
    thanks

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HI,

Please click on the below link and select your OS and the language:

http://software.canon-europe.com/products/0010092.asp

Posted on Sep 18, 2008

  • Priya darshan Sep 18, 2008

    Just click on the above link which i gave you,then follow the onscreen instructions to successfully download the software for your printer.

    If you need anymore help let me know.


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